Our Reviews
Chad D|2026 Chevrolet Trailblazer
Confirmed Service Customer
3/19/2026
This was another positive experience with John Heister Chevrolet in Fuquay. Our service was done fast, we were in and out in no time!
3/20/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
FAYETTEVILLE, NC
Karen B|2014 Chevrolet Equinox
Confirmed Service Customer
3/20/2026
Always have a good experience!!
3/21/2026
We truly appreciate your kind feedback! It’s great to know you consistently have a good experience with us. We can’t wait to see you again!
WILLOW SPRING, NC
Jaeson W|2019 GMC Terrain
Confirmed Service Customer
3/20/2026
It didn’t take as long as I thought it would and I appreciate that
3/21/2026
Thank you for your kind review! We're glad your service was quicker than expected. We always aim to respect your time!
RALEIGH, NC
James L|2026 Chevrolet Silverado 1500
Confirmed Service Customer
3/20/2026
Dealership has a very professional staff
3/21/2026
We appreciate your kind words! It’s great to know our team’s professionalism made a strong impression. We look forward to continuing that standard for you!
FUQUAY VARINA, NC
Dennis G|2026 Chevrolet Colorado
Confirmed Sales Customer
10/27/2025
Abdelaty Saleh was excellent from the beginning to delivery. Salute!
ABDELATY SALEH
10/28/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
FUQUAY VARINA, NC
Douglas P|2008 Buick LaCrosse
Confirmed Service Customer
10/31/2025
I was in for an inspection.
11/1/2025
We’re glad your inspection went smoothly! Keeping your vehicle in top shape is our goal, and we look forward to helping with any future service needs.
FUQUAY VARINA, NC
Alan B|2024 Chevrolet Blazer
Confirmed Service Customer
10/31/2025
Excellent as always
11/1/2025
Thank you for your continued kind words! We’re thrilled that your experiences remain excellent, and we look forward to welcoming you back again soon.
FUQUAY VARINA, NC
Orie B|2023 Chevrolet Silverado 1500
Confirmed Service Customer
11/3/2025
Great experience! Waited in my truck to be approached, but no one ever came out…
11/4/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CLINTON, NC
Helen B|2025 Chevrolet Trax
Confirmed Service Customer
11/3/2025
Professional and Courteous
11/4/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SMITHFIELD, NC
Mary H|2026 Chevrolet Traverse
Confirmed Sales Customer
11/3/2025
From start to finish Mike and Ben were professional and amazing to work with!!! I will be returning to purchase another vehicle soon!!
MICHAEL TRAINOR
11/4/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
RALEIGH, NC
Richard G|2026 Chevrolet Colorado
Confirmed Sales Customer
10/31/2025
Honest pricing and trade in value. Does not low ball your trade in just to give you a big discount on the vehicle.
MAX SHEMANCIK
10/26/2025
We’re proud that our honest pricing and fair trade-in approach stood out to you. Transparency is something we truly value, and it’s great to know it earned your confidence. Here’s to more straightforward, satisfying car experiences down the road!
PITTSBORO, NC
Raymond H|2025 Chevrolet Equinox
Confirmed Service Customer
10/29/2025
Friendly staff. They keep you aware of what is going on. Work gets done in a reasonable amount of time.
10/30/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
FUQUAY VARINA, NC
Priscilla H|2026 Chevrolet Equinox
Confirmed Service Customer
10/29/2025
Customer Service is very knowledgeable and helpful and there’s any questions that I have. Would highly recommend them to anybody
10/30/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
RALEIGH, NC
Gregory S|2025 Chevrolet SILVERADO EV
Confirmed Sales Customer
11/3/2025
Great
HOWARD MOORE
11/4/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
RALEIGH, NC
Larry E|2018 Chevrolet Equinox
Confirmed Service Customer
11/3/2025
Having been a customer for over 20 years, their attention to customer service is the BEST!
11/4/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CLAYTON, NC
Henry S|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
10/27/2025
i was able to drop off my vehicle and get the oil changed and the tires rotated. They called me when it was completed and i picked it up. The whole process was easy and hassle free. They take great care of my family at Heister Chevrolet.
10/28/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
WILLOW SPRING, NC
Monica C|2020 Chevrolet Trax
Confirmed Service Customer
10/27/2025
People are very nice. They listen to you and they give you updates
10/28/2025
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
WILLOW SPRING, NC
Perry H|2016 Chevrolet Tahoe
Confirmed Service Customer
10/30/2025
Every one was so nice .
10/31/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
fuquay varina, NC
Jerry M|2019 Chevrolet Malibu
Confirmed Service Customer
11/5/2025
Came in for an oil change and tire rotation. Only got the oil changed due to screw in one of the tires. They offered to replace it but I refused due to having a warranty on that tire from another vendor.
11/6/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
FUQUAY VARINA, NC
Gregory T|2025 Chevrolet Blazer EV
Confirmed Sales Customer
10/29/2025
Beautiful car!
HERNAN VAZQUEZ
10/30/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
FUQUAY VARINA, NC
Chantel P|2026 Chevrolet Traverse
Confirmed Sales Customer
11/3/2025
I went in knowing what vehicle I wanted and what terms were going to be acceptable for me. Both the manager Gabriel and salesman Andrew were outstanding. I’ll certainly people I know looking to purchase their way.
ANDREW CARRUTH
11/4/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SANFORD, NC
Gabriel A|2026 Chevrolet Corvette Stingray
Confirmed Service Customer
11/5/2025
Always exceptional service Hannah was great and always happy to help
11/6/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
FUQUAY VARINA, NC
Gary F|2018 Chevrolet Tahoe
Confirmed Service Customer
11/5/2025
Fastest service yet. Appreciate the appointment process and honoring my time.
11/6/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
FUQUAY VARINA, NC
Jarrod S|2019 Chevrolet Impala
Confirmed Service Customer
11/5/2025
Everyone was professional and courteous throughout the entire process. Was a great experience.
11/6/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
GARNER, NC
Bruce M|2018 Chevrolet Suburban
Confirmed Service Customer
11/5/2025
Always friendly and fast. Very helpful!
11/6/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
GARNER, NC
Sara C|2025 Chevrolet Colorado
Confirmed Sales Customer
11/16/2025
My experience with the dealership was very positive. I was greeted by Abdelaty as soon as I walked in the door on a rainy Tuesday afternoon. Him and Gabe were very helpful in helping me select a vehicle, and Dan was great to work with finalizing the transaction. Oh, and I absolutely love my new truck. The process was fast, clear, and very professional. I used Hiester for service on my old Avalanche for over a decade and I was always impressed with the service department; the sales staff was no different.
ABDELATY SALEH
11/17/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. Congratulations on your new vehicle, Sara! We are always more than happy to assist you if anything else comes up. Take care!
FUQUAY VARINA, NC
Donte B|2025 Chevrolet Colorado
Confirmed Sales Customer
11/5/2025
I just wanted to say thank you for your outstanding customer service Josh, during my recent car purchase. You were patient, knowledgeable, and made the entire process smooth and enjoyable. I truly appreciate your professionalism and dedication — it made a big difference!
JOSH JOHNSON
11/6/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
RALEIGH, NC
Clay C|2022 Chevrolet Suburban
Confirmed Service Customer
11/6/2025
Young lady very professional helped me . From start to finish. Very personable. But I don't get why you would charge me to put a battery in when I have spent the money I have spent with you over the years . But not her fault . Thanks
11/7/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
RALIEGH, NC
James G|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
11/10/2025
Good visit. Staff is friendly.
11/10/2025
Thank you for noting our friendly staff! Making every visit welcoming and straightforward is what we love to do. We look forward to your next visit, where we’ll continue to make your experience as pleasant as this one!
BENSON, NC
Adrian D|2018 Chevrolet Tahoe
Confirmed Service Customer
11/10/2025
Outstanding, Timely service!
11/10/2025
Thank you for the kind words! Outstanding and timely service is always our aim, and it’s wonderful to know it made a difference for you. We can’t wait to provide that same reliable experience on every visit.
FUQUAY-VARINA, NC
Christopher R|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
11/13/2025
Awesome
11/14/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
FUQUAY VARINA, NC
Charles W|2019 Chevrolet Corvette
Confirmed Service Customer
11/17/2025
Nice facility and service was done in a reasonable time.
11/18/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
RALEIGH, NC
Kasey B|2026 Chevrolet Tahoe
Confirmed Sales Customer
11/17/2025
Paul was extremely helpful during the car-buying process, and he was never pushy. Dakota was direct and transparent about financing options and made the paperwork very easy. Everyone at the dealership was respectful, nice and helpful.
Paul McMahon
11/18/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
GARNER, NC
Tony C|2005 GMC Sierra 1500
Confirmed Service Customer
11/11/2025
Bill Tori and Rachel were very professional and said exactly what I needed to hear for my service to be completed.
11/11/2025
We’re so pleased to know Bill, Tori, and Rachel delivered the professionalism and clarity you needed! Communication and precision are at the heart of how we do service, and it’s wonderful to see that reflected in your visit. We’re grateful for your trust and can’t wait to assist you again when your vehicle needs us next!
FUQUAY VARINA, NC
Mary H|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
11/11/2025
This is the second vehicle I have purchased from this dealership in the past two weeks. They have been and were amazing each time. I worked with Mike and Dan both times and for a single woman coming into a dealership and buying two vehicles, these two treated me with the upmost respect! I have and will continue to tell everyone about how great this dealership is.
MICHAEL TRAINOR
11/11/2025
Wow—two vehicles in two weeks! That’s an incredible compliment, and we’re honored by your continued trust. Mike and Dan will be thrilled to know they made your experience so comfortable, respectful, and enjoyable. Stories like yours remind us why we love what we do—empowering every customer to drive away happy and confident!
RALEIGH, NC
Rodney W|2025 Chevrolet Colorado
Confirmed Sales Customer
11/15/2025
Move numbers around and once again customer gets screw
GABRIEL ABREU
11/16/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
RAEFORD, NC
James H|2023 Chevrolet Silverado 1500
Confirmed Service Customer
11/19/2025
Very efficient and pleasant to deal with
11/20/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
RALEIGH, NC
James C|2020 GMC 1500 Sierra
Confirmed Service Customer
11/19/2025
I must say I'm not very pleased. I took my truck in for 2 issues and spent $2000 and it's still doing it. I tried to get upsold on something that didn't need service which now makes me wonder if the other services were even necessary. For the price I paid, I would have expected this to be fixed.
11/20/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
Holly Springs, NC
Erick A|2026 Chevrolet Trax
Confirmed Sales Customer
11/25/2025
I had a great experience buying my car! Abdelaty was incredibly helpful, patient, and made the whole process smooth from start to finish. I really enjoyed buying my car at John Hiester Fuquay-Varina. I will definitely buy another car from this dealer. Thank you.
ABDELATY SALEH
11/26/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
ANGIER, NC
Billy B|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
11/5/2025
On schedule and reasonable price.
11/6/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
RALEIGH, NC
Robert P|2026 Chevrolet Suburban
Confirmed Sales Customer
11/14/2025
My rep Michael Trainor took great care of me during the sales process. Ask for Michael when you visit John Hiester Chevrolet
MICHAEL TRAINOR
11/15/2025
Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Best wishes, John Hiester Chevrolet, LLC
HOLLY SPRINGS, NC
Amy R|2026 Chevrolet Suburban
Confirmed Sales Customer
11/24/2025
Thanks again, Ray and team, was a great experience as always!
ANDREW CARRUTH
11/25/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
WAKE FOREST, NC
Joshua G|2025 Chevrolet Colorado
Confirmed Sales Customer
11/24/2025
Very easy to work through deal before I arrived at the dealer. Low pressure sales environment for me at least.
ABDELATY SALEH
11/26/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
DURHAM, NC
Ruy G|2019 Chevrolet Camaro
Confirmed Service Customer
11/24/2025
Amazing! Best team and service
11/26/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
FUQUAY VARINA, NC
John D|2013 Chevrolet Equinox
Confirmed Service Customer
11/24/2025
Excellent service
11/26/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
FUQUAY VARINA, NC
Christine J|2015 Chevrolet Equinox
Confirmed Service Customer
11/30/2025
AI CSR overtalks the customer which is jot your brand, doesn’t introduce themselves as AI, offered to have a return call to answer my questions but never happened. AI text said my car was being diagnosed but was only assigned. Service team members said my car would be seen on day 1 but was until late day 2 when I re emphasized I needed it and there were no loaner cars, I scheduled my part with the parts & service team but some how they didn’t see this on the service comments and then the quote service gave was higher than the parts dept quote(service honored the parts dept quote)…. Service over promised during a holiday rush and u der delivered. My receipt said they had the car for 3 days so unsure why my service appointment on Wednesday wasn’t canceled when the the suv was towed in on Monday. In 5 years, this was the first time things were frustrating unlike hour normal brand. Will continue to use your services assuming it was due to the holiday rush!
12/3/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
HOLLY SPRINGS, NC
Randal B|2023 Chevrolet Tahoe
Confirmed Service Customer
11/10/2025
As always, a great experience. Fast and reliable service you can trust with competitive prices.
11/10/2025
We’re glad to hear that your experience was, as always, great! Fast, reliable, and competitively priced — that’s the standard we’re proud to uphold. We can’t wait to welcome you back for another visit that’s just as easy and dependable!
HOLLY SPRINGS, NC
Michael M|2026 Chevrolet Colorado
Confirmed Sales Customer
11/13/2025
N/A
MICHAEL TRAINOR
11/14/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
GARNER, NC
Fabiola I|2020 Chevrolet Traverse
Confirmed Service Customer
11/13/2025
Everyone was friendly and helpful.
11/14/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
RALEIGH, NC
Jimmy H|2025 Chevrolet Colorado
Confirmed Sales Customer
11/17/2025
The experience was good. Never felt pressured or hovered over.
MICHAEL TRAINOR
11/18/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
WILLOW SPRING, NC
Holly H|2026 Chevrolet Equinox
Confirmed Sales Customer
11/24/2025
Salesman was very helpful and answered all questions. Very friendly.
CHRISTOPHER SMITH
11/25/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
APEX, NC
Stephen B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/3/2025
The vehicle was ready to go when I arrived. Quick test drive, some paperwork, and I was on my way home. The easiest car purchase ever and a fantastic experience!
CHRISTOPHER SMITH
12/4/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
SOUTHPORT, NC
Rebecca S|2025 Chevrolet Traverse
Confirmed Service Customer
12/3/2025
I made an appointment on a Saturday expecting to spend a majority of my day in the dealership waiting for my oil change to be completed as that’s been my experience with other vehicles I’ve purchased from other dealerships. I was happily surprised when the entire experience took a total of 45 minutes. It was absolutely amazing and I was extremely thankful to have my Saturday back. The staff, ans always is just so wonderful and the customer service level is exceptional.
12/4/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CLAYTON, NC
Michael W|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
11/20/2025
Got an oil change. A little over of a hour wait. No issues.
11/21/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
FUQUAY VARINA, NC
Mack P|2025 Chevrolet Traverse
Confirmed Service Customer
11/23/2025
Great service
11/25/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
Fuquay Varina, NC
Jonathan E|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/24/2025
Paul was very helpful, friendly, and knowledgeable. Would recommend him to anyone.
MICHAEL TRAINOR
11/25/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
RALEIGH, NC
Randolph S|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
11/26/2025
Fast friendly service. Thanks
11/28/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
RALEIGH, NC
Andrew L|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/1/2025
Great people to work with. Very helpful on getting a deal done
GABRIEL ABREU
12/2/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
CLAYTON, NC
Jared H|2025 Chevrolet Corvette Z06
Confirmed Service Customer
12/1/2025
Great communication and service!
12/2/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
WILLOW SPRING, NC
Jack G|2026 Chevrolet Colorado
Confirmed Sales Customer
12/5/2025
The entire staff and experience was fantastic ! Leading the way was Josh Johnson who had me at 'hello' with a very warm greeting and checked off all the boxes for first impressions and quickly washed away high anxiety when entering the dealership. For someone with not a lot of sales experience - Josh is light years ahead of his time and a 'Hidden Gem' to the Hiester team, I would of hand picked Josh doe to his personality, knowledge, patience and willingness to go out of his way to help the customer. The finance team and Gabrielle (hope I spelled right} was great to. The process of the sale went very smoothly and I was out the door that same day. I do feel like I chose the right manufacture of mid size trucks at the right dealership. Thanks everybody !
JOSH JOHNSON
12/6/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. Congratulations on your new vehicle, Jack! We are always more than happy to assist you if anything else comes up. Take care!
APEX, NC
Percy B|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
11/19/2025
Went in for an oil change. The mechanics found an oil pan seal leak, which they informed me. If it had continued it could have been bad for the engine. They are fixing the problem, which is under warranty.
11/20/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
ANGIER, NC
Brian D|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/8/2025
Quick professional timely purchase experience! Highly recommend Ray and his team. Will be back!
HOWARD MOORE
12/9/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
HARRISBURG, NC
James L|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/8/2025
I was very pleased with my experience during this purchase My salesman Howard was a very low pressure, professional and personable salesperson. That was very impressed his product knowledge is excellent. Not only would I purchase another vehicle from Howard but I would and have recommended him to friends.
HOWARD MOORE
12/9/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!
FUQUAY VARINA, NC
David P|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/15/2025
Quality experience. Great service from start to finish.
12/16/2025
We want all our clients to have a comfortable and stress-free experience with us! If you're ever in need of more help, please let us know!
GARNER, NC
Matt L|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/15/2025
I recently purchased a new LT Trail Boss Z71 1500 Silverado, and the process was easy, and I found my salesman to be a joy to work with throughout the process.
ANDREW CARRUTH
12/16/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience. Congratulations on your new vehicle, Matt! If you ever need anything in the future, please don't hesitate to let us know. Take care!
WILLOW SPRING, NC
James V|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/15/2025
Very easy process. No sales tactics that I could recognize and up front with everything I asked for. Even when they said no.
MAX SHEMANCIK
12/16/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
ASHEBORO, NC
Joshua D|2025 Chevrolet Corvette Z06
Confirmed Service Customer
12/18/2025
Very convenient, my car was taken in prior to my scheduled appointment time, I was even able to knock out a state inspection while I was there. This is my third time having my car serviced there and the team is wonderful. Max was my sales man that sold me the car and always makes his way over to say hello too. This team treats customers as family.
12/19/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
FUQUAY VARINA, NC
Michael D|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
11/30/2025
I utilized the valet service so I didn’t really have an experience “at” the dealership. My experience with the valet service team was excellent! They kept in contact with me while my vehicle was at the dealership and let me know once it was back at my house which was important since I was out of town when it was returned.
12/2/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
RALEIGH, NC
Kirk B|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/1/2025
Everyone was prompt and courteous! Rachel even arranged a loaner car when we found out the repair couldn't be completed until the next day!
12/2/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
FUQUAY VARINA, NC
Cecelia G|2020 Chevrolet Equinox
Confirmed Service Customer
12/1/2025
the staff keeps you informed and lets you know the progress and if there is any concern
12/2/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
FUQUAY VARINA, NC
Janet H|2024 Chevrolet Equinox
Confirmed Service Customer
12/12/2025
As always, everyone was very welcoming, and kind. They kept me updated and even pulled my car to the front, as I have trouble walking. Hannah was awesome as always.
12/13/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
RALEIGH, NC
William V|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/13/2025
How to use apps,how to connect.
MICHAEL TRAINOR
12/14/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
RALEIGH, NC
Charles E|2026 Chevrolet Traverse
Confirmed Sales Customer
12/17/2025
Ryan the salesman was very pleasant and professional , explained all the gadgets, James in financing was very easy to work with and pleasant
RYAN COLESCOTT
12/18/2025
Hi, we're happy you found our staff to be so supportive during your experience here at John Hiester Chevrolet, LLC! We sincerely value your business and look forward to your next visit. Take care!
FUQUAY VARINA, NC
Robert C|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/22/2025
Hannah, Gabe, and the other gentleman who helped me with onstar gave me 10/10 service
HANNAH ABREU
12/23/2025
Hi there, thank you so much for your positive comments about John Hiester Chevrolet, LLC! Thank you again for taking the time to let the world know about your positive experience. Have a great day!
CLAYTON, NC
Earl B|2024 Chevrolet Corvette
Confirmed Service Customer
11/12/2025
It is always a positive experience here. The entire staff is friendly and helpful
11/13/2025
Thank you for sharing such uplifting feedback! A friendly, helpful atmosphere is what we strive for every day, and we look forward to seeing you again soon for another positive experience woven with care.
WILLOW SPRING, NC
Ronald F|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
11/12/2025
Appt for oil change, arranged online, greeted by service staff with a friendly smile and after agreeing on work to be performed, I signed the agreement of service. Waiting area was comfortable and close to the service desk. Work was completed to my satisfaction and within my expectation.
11/13/2025
Thank you for sharing the details of your visit! From the friendly smile at check-in to a comfortable wait and timely service, we love knowing the entire process met your expectations. We look forward to welcoming you again on your next visit with the same thoughtful care woven throughout.
WILLOW SPRING, NC
Carl S|2018 Chevrolet Tahoe
Confirmed Service Customer
12/9/2025
Quick, friendly service done well.
12/10/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
Lillington, NC
Susan L|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
12/9/2025
First service and DEF was not topped off so likely no other fluids were either
12/10/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
POLLOCKSVILLE, NC
Henry B|2005 GMC Yukon
Confirmed Service Customer
12/12/2025
Requested issues were addresed and my ride is back to normal.
12/13/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
RALEIGH, NC
William S|2025 Chevrolet Tahoe
Confirmed Sales Customer
12/18/2025
Paul was fantastic deal with. Great communication as we worked out the details of the deal prior to my arrival. Picking me up at the airport was appreciated and showed Paul and the dealership would go the extra mile for a customer. Great experience. Paul was even fielding my questions as I was driving the new Tahoe home to Wisconsin!
Paul McMahon
12/19/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
HORTONVILLE, WI
Aubrey M|2026 Chevrolet Corvette Stingray
Confirmed Service Customer
12/24/2025
It was short and sweet, fantastic!
12/25/2025
Hello there, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
GARNER, NC
Curtis M|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
12/7/2025
Was kept informed and had no issues getting tires installed
12/8/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
HOLLY SPRINGS, NC
Classie T|2022 Chevrolet Equinox
Confirmed Service Customer
12/7/2025
Great customer service
12/8/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
ANGIER, NC
Christopher L|2018 Chevrolet Cruze
Confirmed Service Customer
12/19/2025
Friendly staff. Car was ready when promised.
12/20/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
FUQUAYVARINA, NC
Nicholas S|2025 Chevrolet Trax
Confirmed Sales Customer
12/19/2025
Great customer service all around
ABDELATY SALEH
12/20/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CARY, NC
Faustino P|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
12/23/2025
Was Great service.
HANNAH ABREU
12/24/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Until the next time we meet, take care!
RALEIGH, NC
Adam S|2016 Chevrolet Tahoe
Confirmed Service Customer
12/24/2025
Good experience all around and timely repair.
12/25/2025
We want all our clients to have a comfortable and stress-free experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
HOLLY SPRINGS, NC
Kalan S|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
12/24/2025
Service was fast and well done!
12/25/2025
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! Thank you again for choosing John Hiester Chevrolet, LLC and we hope to see you again.
FUQUAY VARINA, NC
Tangi C|2016 Chevrolet Tahoe
Confirmed Service Customer
12/24/2025
Excellent customer service as always!
12/25/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
FUQUAY VARINA, NC
Kenneth S|2018 Chevrolet 2500HD Silverado
Confirmed Service Customer
12/29/2025
The tech was very knowledgeable and service was completed by the time they said it would.
12/30/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
DUNN, NC
Jason D|2017 Chevrolet Cruze
Confirmed Service Customer
11/3/2025
Easy appointment, easy in, easy out…. Great courteous people..! We always get our car serviced here…
11/4/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
GARNER, NC
Christopher J|2025 Chevrolet Silverado 1500
Confirmed Service Customer
11/3/2025
Customer service was great and very friendly.
11/4/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
ANGIER, NC
Jeremy E|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
11/13/2025
Sales team was very friendly and professional
HOUSE SALESPERSON
11/14/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
GARNER, NC
Michael M|2016 Chevrolet Colorado
Confirmed Service Customer
11/13/2025
Courteous customer service representative. Minimal wait time.
11/14/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
ANGIER, NC
Shirley H|2026 Chevrolet Equinox
Confirmed Sales Customer
11/17/2025
Very pleasant. Not pushy, overpowering or hurried. Informative.
ABDELATY SALEH
11/18/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
DUNN, NC
James C|2012 Chevrolet Silverado
Confirmed Service Customer
12/6/2025
Great experience
12/7/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
RALEIGH, NC
Aubrey M|2026 Chevrolet Corvette Stingray
Confirmed Sales Customer
12/12/2025
The experience was fantastic! The John Hiester staff were very friendly and easygoing with no pressures or gimmicks...... Thank you!
CHRISTOPHER SMITH
12/13/2025
Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We want to sincerely thank you for choosing John Hiester Chevrolet, LLC and we hope to see you again soon!
GARNER, NC
Gary R|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/16/2025
Everyone, especially Ryan were great.
RYAN COLESCOTT
12/17/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CLAYTON, NC
Robert D|2026 Chevrolet Traverse
Confirmed Sales Customer
12/22/2025
Everyone was very friendly and tried to streamline the process
MAX SHEMANCIK
12/23/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
WAKE FOREST, NC
Fred C|2018 Chevrolet Equinox
Confirmed Service Customer
11/28/2025
Excellent dealership. On time service appointments, friendly and knowledgeable staff, never attempt to oversell. I’ve been coming to Hiester for purchases and servicing for 14 years and have never been disappointed.
11/29/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
HOLLY SPRINGS, NC
George B|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
11/28/2025
Great service, friendly customer support
11/29/2025
Hi, thank you for taking the time to leave a review for us at John Hiester Chevrolet, LLC! We're looking forward to your next visit!
FUQUAY VARINA, NC
Andrew G|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
11/28/2025
Exceptional service as always.
11/29/2025
Hi, thank you for the high star rating and for the wonderful review! We do hope we can be of assistance in the future. Take care!
FUQUAY VARINA, NC
Edward D|2025 Chevrolet Equinox
Confirmed Service Customer
12/11/2025
I treated with the up most respect I came in for an oil change and tire rotation in and out I was on my way. 👍
12/12/2025
Hi, we're so happy we were able to help you out! Thank you for choosing John Hiester Chevrolet, LLC and we hope to see you again soon!
ANGIER, NC
Gina G|2022 Chevrolet Trailblazer
Confirmed Service Customer
12/14/2025
Everyone was super friendly and my service was done in a timely manner
12/15/2025
Hi, we're happy you found our staff to be so supportive during your experience here at John Hiester Chevrolet, LLC. If you have any further questions, please give us a call. We're always happy to help!
ANGIER, NC
Jamie M|2026 Chevrolet Trailblazer
Confirmed Sales Customer
12/17/2025
Wonderful experience!
ANDREW CARRUTH
12/18/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
FUQUAY VARINA, NC
Victor J|2026 Chevrolet Colorado
Confirmed Sales Customer
12/22/2025
All the people were nice, professional, and great to do business with.
HOWARD MOORE
12/23/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at John Hiester Chevrolet, LLC! We look forward to your next visit! Take care!
DILLON, SC
Theresa B|2026 Chevrolet Equinox
Confirmed Sales Customer
12/24/2025
Mr. Saleh was an excellent sale rep for you dealership. He went above and beyond service
ABDELATY SALEH
12/25/2025
Hi, we're so glad that we were able to go above and beyond your expectations! We sincerely value your business and look forward to your next visit!
FUQUAY VARINA, NC
Allen W|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
12/25/2025
Josh Johnson did an outstanding job answering all of my questions
JOSH JOHNSON
12/27/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
FAYETTEVILLE, NC
Bill M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/5/2025
On time, pleasant, and professional
12/6/2025
Hi there! We're so happy we were able to help you out! If you're ever in need of more help, please let us know!
WILLOW SPRINGS, NC
Stephen U|2025 Chevrolet Suburban 1500
Confirmed Service Customer
12/10/2025
Excellent customer service
12/11/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
SMITHFIELD, NC
Diane G|2021 Chevrolet Equinox
Confirmed Service Customer
12/12/2025
Quick and courteous
12/13/2025
Hi, thank you for taking the time to leave a review for us at John Hiester Chevrolet, LLC! We're looking forward to your next visit!
GARNER, NC
Lindy B|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
12/12/2025
Very fast turnaround time of 30 minutes for oil,filter ,rotate and 20 point inspection. .
12/13/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
APEX, NC
Charles Philip S|2026 Chevrolet Tahoe
Confirmed Sales Customer
12/27/2025
Amazing
ABDELATY SALEH
12/28/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
RALEIGH, NC
Kira W|2018 Chevrolet Cruze
Confirmed Service Customer
12/28/2025
Always a good experience at this dealership.
12/30/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
RALEIGH, NC
Matthew K|2026 Chevrolet Equinox
Confirmed Sales Customer
12/31/2025
Great experience. Smooth, fast, and friendly. Josh Johnson and Dan Burnham were a great team, very informative & helpful, and super easy to work with. Will be recommending Hiester FV for sure!
JOSH JOHNSON
1/1/2026
Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
HENDERSON, NC
Jordan M|2018 GMC Yukon
Confirmed Service Customer
12/31/2025
Great service
1/1/2026
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
WILLOW SPRING, NC
Jay J|2026 Chevrolet Equinox
Confirmed Sales Customer
1/5/2026
Your sales person was very good.
ABDELATY SALEH
1/6/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
APEX, NC
Jared H|2026 GMC Sierra 2500 HD
Confirmed Service Customer
1/5/2026
Great customer service! See you next time!
1/6/2026
Hello, we really appreciate your feedback! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
WILLOW SPRING, NC
Errol T|2024 Chevrolet Colorado
Confirmed Service Customer
11/17/2025
All went well
11/18/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
CLAYTON, NC
Michael D|2012 Chevrolet Avalanche
Confirmed Service Customer
12/20/2025
Ann was very pleasant.
12/21/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
GARNER, NC
Nathan T|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/26/2025
Howard is an asset to your dealership.
HOWARD MOORE
12/27/2025
Thank you for the kind words about Howard. We agree he’s a valuable part of our team and always strives to deliver excellent service. We appreciate you taking the time to recognize him.
FUQUAY VARINA, NC
Kamal E|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
12/29/2025
It was great
12/30/2025
Hi there, your satisfaction is our top priority. Thank you, and have a fantastic day!
MEBANE, NC
Damien H|2015 GMC Yukon
Confirmed Service Customer
12/31/2025
Fast and easy
1/1/2026
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
ANGIER, NC
Gregory M|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
12/31/2025
This is the short version I had a transmission issue and I’m so glad that John Hester Chevrolet did the right thing
1/1/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
GARNER, NC
Louise M|2025 Chevrolet Equinox
Confirmed Service Customer
12/31/2025
The only complaint I have is I was sold the 2025 Equinox with the assurance of running boards in the future as I have arthritis and have trouble climbing in. It’s been over one year and still NO RUNNING BOARDS!!! At 85 years of age I can’t afford another car so feel I was mislead. Service at Heister is great and we’ve bought several cars from them but am upset I’ll soon be unable to get inside my beautiful car!
1/1/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your experience with us.
FUQUAY VARINA, NC
Rebecca R|2017 Chevrolet Camaro
Confirmed Service Customer
1/2/2026
You always take good care of me and worked me in this time without an appointment! Thank you! It’s a long ways for me to come there so sometimes things happen and you need to come as soon as you can.
1/3/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
RALEIGH, NC
Joel H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/26/2025
The entire sales team were extremely professional, never pushy and answered all my questions. They beat the published Internet price and the final sales price was better than any other Chevrolet dealership’s I compared to for a similar vehicle.
ABDELATY SALEH
12/27/2025
Thank you for this outstanding review. We’re glad our sales team provided a professional, pressure-free experience and delivered excellent value. Your confidence in us truly means a lot.
BROADWAY, NC
Ethan H|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
1/5/2026
Great staff
RYAN COLESCOTT
1/6/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
HAMPSTEAD, NC
Susan K|2026 Chevrolet Trailblazer
Confirmed Sales Customer
1/6/2026
Great
ANDREW CARRUTH
1/7/2026
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
RALEIGH, NC
Phillip C|2025 Chevrolet Corvette E-Ray
Confirmed Sales Customer
1/8/2026
Great no issues
RYAN COLESCOTT
1/9/2026
We’re grateful for your positive feedback. It’s great to know everything went smoothly and met your expectations.
DUNN, NC
Marlee M|2023 GMC Terrain
Confirmed Service Customer
1/10/2026
There was no wait for my appt time. Service techs also kept me up to date and fixed all items flagged as needing done.
1/11/2026
We want all our clients to have a comfortable and stress-free experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at John Hiester Chevrolet, LLC!
FUQUAY VARINA, NC
Camelia M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/14/2026
great experiance
ABDELATY SALEH
1/16/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
ANGIER, NC
Edie B|2026 Chevrolet Equinox
Confirmed Sales Customer
1/17/2026
AJ Oneal was the best car salesman I have ever had, he was very knowledgeable and just had the greatest personality . He made me feel at at ease with the decisions I was making in purchasing my new vehicle .
ANDREAS ONEAL
1/18/2026
Thank you for your outstanding and detailed feedback about AJ. We’re thrilled he made your purchase comfortable and memorable, and we hope you enjoy every mile in your new vehicle.
CLAYTON, NC
Edna O|2026 Chevrolet Equinox
Confirmed Sales Customer
1/19/2026
My experience was highly satisfactory. Upon exiting my vehicle, I was greeted courteously. I was there to meet with a specific salesperson and was escorted to that individual.
ABDELATY SALEH
1/21/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
RALEIGH, NC
Maria C|2026 Chevrolet Equinox
Confirmed Sales Customer
1/19/2026
The service was excellent , and Abdelaty Saleh advised us at every step of the leasing process, in addition to explaining all the car's features in detail
ABDELATY SALEH
1/21/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
FUQUAY VARINA, NC
Keith W|2018 GMC Yukon
Confirmed Service Customer
1/1/2026
Purchased an Extended Warranty
1/2/2026
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
FUQUAY VARINA, NC
Christopher M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/8/2026
Pleasant service experience. Comfortable waiting area, attentive staff. Will definitely continue to use for oil changes and other service needs.
1/9/2026
We’re grateful for this detailed and encouraging feedback. It’s wonderful to hear you felt comfortable and well cared for, and we look forward to seeing you again for future service needs.
GARNER, NC
Benjamin N|2026 Chevrolet Trax
Confirmed Sales Customer
1/8/2026
Best car buying experience ive had
ANDREW CARRUTH
1/9/2026
We truly appreciate this fantastic compliment. Knowing this was your best car-buying experience means a great deal to our team.
SPRING LAKE, NC
Bradley M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/9/2026
Salesperson was great and very knowledgeable, offered detailed insight to the testings and data Chevy has on the Silverado 2.7 turbo max
JOSH JOHNSON
1/10/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
VIRGINIA BEACH, VA
Darcus W|2019 Chevrolet Tahoe
Confirmed Service Customer
1/12/2026
Always professional. On time, keep you informed. Comfortable chairs. They make an oil change and tire rotation as painless as possible.
1/13/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
RALEIGH, NC
Norma O|2026 Chevrolet Trax
Confirmed Sales Customer
1/12/2026
Everything about the entire experience was great. Our salesman was very attentive and understanding. He listened to the features that I wanted and found options that would work for what we were looking for.
ANDREAS ONEAL
1/13/2026
We're pleased to know we have been able to exceed your expectations and really help you out! If you have any further questions, please give us a call. We're always happy to help!
LILLINGTON, NC
Javier C|2026 Chevrolet Traverse
Confirmed Sales Customer
1/13/2026
Everything was great since before I walked in, my sales man Leo made sure the car I was looking at was there. He had it ready when we got to the dealer. Super easy process and had us in and out. Definitely ask for Leo when you go!
LEOLE MEKONNEN
1/14/2026
Hi, we're happy you found our staff to be so supportive during your experience here at John Hiester Chevrolet, LLC! We sincerely value your business and look forward to your next visit. Take care!
DURHAM, NC
Carlos S|2021 Chevrolet Tahoe
Confirmed Service Customer
1/21/2026
Everyone is really nice great staff!
1/22/2026
Hi, thank you for taking the time to leave a review for us at John Hiester Chevrolet, LLC! We're looking forward to your next visit!
CLAYTON, NC
Daniel H|2018 Chevrolet Traverse
Confirmed Service Customer
12/21/2025
Friendly and professional as always.
12/23/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
RALEIGH, NC
Taylor T|2026 Chevrolet Traverse
Confirmed Sales Customer
1/5/2026
Abdelaty was fantastic to work with. He listened to our needs in a car and worked with us to make it happen
ABDELATY SALEH
1/6/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
ANGIER, NC
James G|2024 Chevrolet Trailblazer
Confirmed Service Customer
1/9/2026
It was easy to make an appointment, and I was greeted warmly and the service began promptly. Everyone was professional and efficient. Hannah kept me informed of status and was excellent.
1/10/2026
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
RALEIGH, NC
Christine J|2015 Chevrolet Tahoe
Confirmed Service Customer
1/10/2026
I came in for an inspection. I was greeted by name since I'm a regular customer that the Service Team knows; appointment went was expected. The waiting room was light, and the Service Team politely interacts with patrons and continually rotates customers in and out. I highly recommend this business for all care repairs.
1/11/2026
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
HOLLY SPRINGS, NC
Jonathan O|2023 Chevrolet Tahoe
Confirmed Service Customer
1/11/2026
Rachel is the best, always takes care of us
1/12/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
RALEIGH, NC
Mack P|2025 Chevrolet Traverse
Confirmed Service Customer
1/13/2026
.
1/13/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
Fuquay Varina, NC
Judith J|2023 Chevrolet Traverse
Confirmed Service Customer
1/13/2026
Quick and easy!
1/14/2026
Hi, thank you for taking the time to leave a review for us at John Hiester Chevrolet, LLC! We're looking forward to your next visit!
FUQUAY VARINA, NC
Tim H|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
1/23/2026
I had to wait a very long time due to warranty confusion and part had to come from Lillington. Initially they thought it was there. Hopefully the other part they said I needed was ordered
1/24/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
HARKERS ISLAND, NC
Steven L|2018 Chevrolet Suburban
Confirmed Service Customer
12/31/2025
Normally this dealership is great been dealing with them for several years. Seems as if they have a few new young ladies that are working I service office. They seem more motivated to talk amongst themselves than making sure the customers are serviced.
1/1/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
RALEIGH, NC
Olen S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
1/8/2026
Tray service as always at this location.
1/9/2026
We appreciate your continued support and loyalty. It’s great to hear Tray consistently delivers excellent service at this location.
GARNER, NC
Timothy C|2024 Chevrolet Colorado
Confirmed Service Customer
1/8/2026
Nice waiting area. Always on time and service is done in a good time.
1/8/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
ANGIER, NC
Patrick W|2019 Chevrolet Colorado
Confirmed Service Customer
1/20/2026
Had to explain multiple times the service I was requesting and needed. Dropped my truck off at 9a and was told I’d be updated. When 5p came around and still no update I called and was told another hour for my vehicle. i also made it very clear I needed shuttle service to come pick me up when i dropped it off and had to reiterate my needs. I was then called back telling me the shuttle service stops at 5 and they could come get me at that time but would need to still wait until 6p for my truck. So I had to wait 45 mins or more when i could have been working. Once I got the truck back the sticker was left on my windshield. Also I tried to walk outside during my wait for fresh air but nothing but smelly air with heavy burnt oil smell. This dealer is very poor on customer service. Was also looking at purchasing another vehicle but now certainly will not be from here. Will also warn all my fam and friends.
1/22/2026
Our team has acknowledged this review.
FUQUAY VARINA, NC
David H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
1/26/2026
Staff was friendly and kept me informed on the status of my vehicle.
1/28/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
RALEIGH, NC
Emil B|2024 Chevrolet Tahoe
Confirmed Service Customer
1/26/2026
Friendly professional staff. Great service in a timely manner.
1/28/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
APEX, NC
Ved S|2023 Chevrolet Corvette Stingray
Confirmed Service Customer
1/26/2026
I believe that service was performed as required! However, the Service advisor was not very experienced in managing the system! She had to ask her associate to help her what to do! And finally, when I went back to pick up my car, she was not sure if it's done or not, even after I told her that I believed the service was completed and the car is parked outside in the parking lot!
1/28/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
FUQUAY VARINA, NC
Douglas B|2021 Chevrolet Equinox
Confirmed Service Customer
1/7/2026
The work was done in a timely manner plus the advised was pleasant .Thanks for the service given to my vehicle .
1/7/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
FUQUAY VARINA, NC
James C|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
1/28/2026
Painless service
1/29/2026
Thank you for your kind and concise review. We’re happy your service experience was painless and efficient. We look forward to welcoming you back.
RALEIGH, NC
GREGORY G|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
2/2/2026
Sales and finance team were extremely knowledgeable.
MAX SHEMANCIK
2/3/2026
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing John Hiester Chevrolet, LLC and we hope to see you again soon!
EAST WINDSOR, CT
Roger A|2021 Chevrolet Traverse
Confirmed Service Customer
2/2/2026
I love coming here great service
HANNAH EXPRESS
2/3/2026
Hi, thank you for the high star rating and for the wonderful review! We do hope we can be of assistance in the future. Take care!
LILLINGTON, NC
Marla S|2023 Chevrolet Traverse
Confirmed Service Customer
2/4/2026
My glove compartment had fallen off the day before andI didn’t have a chance to put it back in and they ended up doing it for me without even asking. Good customer service!
AMARI EXPRESS
2/5/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
WILLOW SPRINGS, NC
Lydia S|2023 Chevrolet Suburban 1500
Confirmed Service Customer
2/4/2026
My service adviser was knowledgeable, friendly and very helpful. She updated me with my vehicle’s progress, answered any questions I had. The valet driver (I’m very sorry I don’t know his name) is always helpful, kind and very friendly.
HANNAH EXPRESS
2/5/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
HOLLY SPRINGS, NC
STEVEN N|2026 Chevrolet Tahoe
Confirmed Sales Customer
2/5/2026
Fantastic experience - would recommend the Heister dealership to anyone - very flexible in enabling an efficient buying process delivering the vehicle right to my home - the focus on Customer Service from Heister is top notch, with immediate response from the online sales team, and then full attention to detail from Paul McMahon from the sales team - we have another Chevrolet dealership 5 minutes from our home, but I will always support Heister Chevrolet based on their approach to putting the customer first. Thanks and keep it up Heister - your dealership is ‘different’ in a positive way - you make the buyer feel like they are special!
Paul McMahon
2/6/2026
We’re incredibly grateful for your thoughtful and detailed feedback. It means a lot to know our team, especially Paul and our online staff, made your buying process smooth, flexible, and personal. Thank you for supporting John Hiester Chevrolet, and we look forward to serving you again with the same care.
APEX, NC
Daniel M|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
1/19/2026
Everything as expected.
1/21/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
ANGIER, NC
Annie S|2019 Chevrolet Tahoe
Confirmed Service Customer
1/19/2026
awesome job well done
1/21/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
FUQUAY VARINA, NC
Donald S|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
2/2/2026
I think you all did a good job just was a little surprised at the cost? An oil and filter change and antifreeze replacement seemed a little at over $600 dollars!
HANNAH EXPRESS
2/3/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
FUQUAY VARINA, NC
LORI H|2026 Chevrolet Traverse
Confirmed Sales Customer
2/5/2026
I couldn’t be happier with my experience purchasing my new car. From start to finish, the entire process was smooth, easy, and completely stress-free. The team was professional, knowledgeable, and had great communication! Everything was handled efficiently which made the experience genuinely enjoyable. I’m extremely satisfied with my purchase and will always return for future purchases and continue to refer friends and family.
ANDREW CARRUTH
2/6/2026
Thank you for the fantastic review! We’re thrilled your car-buying experience was smooth, stress-free, and enjoyable from start to finish. We truly appreciate your referrals and can’t wait to assist you with future purchases.
FUQUAY VARINA, NC
COURTNEY L|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
2/5/2026
Everyone from the Sales Manager to the Salesman was very respectful, patient, and informative. They was able to satisfied my needs and gave me everything I was looking for in my brand new truck. Love how the Salesman point out and demonstrate how everything works and operates. Highly recommended!!!
ABDELATY SALEH
2/6/2026
Thank you for the wonderful feedback. We’re thrilled our team could provide respectful, patient, and informative service while meeting all your needs. We appreciate your recommendation and hope to assist you with future vehicles.
CLAYTON, NC
Fred J|2018 Chevrolet Equinox
Confirmed Service Customer
2/9/2026
Easy appointment on line, always on time. Friendly staff.
HANNAH EXPRESS
2/10/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
HOLLY SPRINGS, NC
Anthony R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
2/9/2026
Always great service
HANNAH EXPRESS
2/10/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
GARNER, NC
John F|2023 Chevrolet Trailblazer
Confirmed Service Customer
1/23/2026
As always, it was easy to get an appointment and a reasonable wait time for the service to be completed
1/24/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
CARY, NC
KENNETH M|2026 Chevrolet Colorado
Confirmed Sales Customer
2/4/2026
Excellent experience. Our Sales rep Jace was friendly and accommodating, including tracking down the truck and color that was in the back lot. The process through the Sales Manager and Finance was thorough and customer friendly.
JACE CUA
2/5/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
FUQUAY VARINA, NC
LYNN P|2026 Chevrolet Silverado 3500 HD
Confirmed Sales Customer
2/4/2026
Pleasant as car buying can be. Addie was very knowledgeable and helpful throughout the process. Finance guy (Can't remember his name) was too.
ABDELATY SALEH
2/5/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
RALEIGH, NC
Ulices M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
2/6/2026
If could give no stars I would, I had a service before this last appointment, they knew what issues it had so when I dropped it off and went off on a trip the truck was not ready after 2 weeks, did not fully fix the problem as now I made another appointment.
AMARI RACHEL
2/7/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
WILLOW SPRING, NC
Robert J|2024 Chevrolet Equinox
Confirmed Service Customer
2/6/2026
Service was very good and had me out in about 1 hour.
HANNAH EXPRESS
2/7/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
FUQUAY VARINA, NC
WILLIAM M|2026 Chevrolet Equinox EV
Confirmed Sales Customer
2/11/2026
Andy and James were very helpful. Andy helped me parse through the available options of the Equinox EV to ensure I was making the right choice, and James helped me to stay on track with my financing goals.
ANDREW POTTER
2/12/2026
Thank you for highlighting the help Andy and James provided! We’re glad they could guide you through your options and financing with care. We hope you’re loving your Chevrolet Equinox EV!
ANGIER, NC
TONA N|2026 Chevrolet Trax
Confirmed Sales Customer
2/11/2026
Our salesman, Jace was excellent. He made the experience MUCH easier than any other buying experience I have had. It started out just like every other interaction I have had with dealerships (which is not good) because of a manager who was very abrupt with the interaction. I was not happy about his interaction with the salesman. I felt as if he was trying to show he was superior over the salesman and snatching stuff from him and his tone (which he claimed he was from New York and that’s just how he talks) but grabbing things and how he spoke to me about a situation was terrible. You almost lost me as a customer because of him. Jace was able to smooth it over and not just sold us one car, but two in less than 24 hours! Thanks to Jace!
JACE CUA
2/12/2026
Thank you for sharing such detailed feedback! We’re thrilled Jace could turn the experience around and help you drive away in two new vehicles with ease. We truly appreciate your trust and loyalty!
BENSON, NC
Donald P|2023 GMC Sierra 1500
Confirmed Service Customer
1/14/2026
You really need to get your oil purchasing situation figured out. There's no reason an oil change for a 6.2 engine should be $200+ Heister should have enough buying power to make sure this is not the case. AND GM should not send out oil recommendations for the 6.2 without figuring out how to make the prices reasonable!
1/14/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
HOLLY SPRINGS, NC
Ha P|2026 Chevrolet Equinox
Confirmed Sales Customer
1/27/2026
That’s suck Why did you give us the sh***t of the mats Not original one???
HOLLY SPRINGS, NC
Susanne V|2026 Chevrolet Trax
Confirmed Sales Customer
1/28/2026
My car buying experience was very positive. Everyone involved was very helpful. Nick Wade, the Sales Consultant, was great. He is very knowledgeable. He answered all my questions and most of all he had a lot of patience. I will definitely recommend John Hiester Chevrolet in Fuquay Varina and Nick Wade to my family and friends!!!
NICHOLAS WADE
1/29/2026
Thank you for the fantastic feedback. We’re glad Nick’s knowledge, patience, and helpful attitude made your purchase a positive one. Your recommendation means a lot, and we look forward to welcoming you back.
WILLOW SPRING, NC
CHARLES H|2026 Chevrolet Corvette Stingray
Confirmed Sales Customer
2/11/2026
Very nice and friendly personal / very helpful
MICHAEL TRAINOR
2/12/2026
Thank you for sharing your experience! We’re glad our team was friendly, helpful, and easy to work with. We look forward to your next visit.
WILMINGTON, NC
Tim D|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
2/11/2026
Still waiting on an explanation as to why the maps are not up to date on my GPS system that was repaired. It does work now though
BELINDA BILL
2/12/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
HARKERS ISLAND, NC
Gerald W|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
2/12/2026
Good service and very little wait times.
HANNAH EXPRESS
2/13/2026
We’re happy to hear you experienced good service with minimal wait time. Thank you for your kind review and continued support!
RALEIGH, NC
Monica H|2024 Chevrolet Blazer
Confirmed Service Customer
2/16/2026
I was very unhappy that at 20,000 miles they tried upselling me something that I absolutely do not need and it was $300. I expected better
AMARI EXPRESS
2/17/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
GARNER, NC
Ali A|2026 Chevrolet Traverse
Confirmed Sales Customer
1/7/2026
Great service thank you very much!!!!!
ANDREW CARRUTH
1/8/2026
Hi, we are so happy to read such a great review about John Hiester Chevrolet, LLC! We are always more than happy to assist you if anything else comes up. Take care!
CAMERON, NC
Sandra P|2020 Chevrolet Equinox
Confirmed Service Customer
1/7/2026
Had an oil change and tire rotation which was done in a timely manner. I was informed that the battery life expectancy was getting low and might need a new battery. Appreciate that they check the fluids and cables
1/8/2026
Hello, we really appreciate your feedback! We always strive to meet the needs of our customers no matter the situation. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
RALEIGH, NC
Justin T|2024 Chevrolet Equinox
Confirmed Service Customer
2/5/2026
Very professional and honest
HANNAH EXPRESS
2/6/2026
Thank you for your thoughtful feedback. We’re glad you found our team professional and honest throughout your visit. We look forward to serving you again.
FUQUAY-VARINA, NC
TIMOTHY B|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
2/9/2026
First class treatment all around!
ANDREW BRAY
2/10/2026
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
APEX, NC
Mark B|2016 Chevrolet Malibu
Confirmed Service Customer
2/13/2026
I was seen at the time requested. I waited in the comfortable waiting room with complimentary coffee. I had come in for one repair (Tire Pressure Monitor), and was told that the other two were showing signs of needing repair soon. The first had gone bad the year before. Since I didn't want to keep coming back, I agreed to have all 3 completed. The final cost was less than what I had agreed to, so I was happy at the end. I appreciate a dealer that under promises and over delivers. Hiester Chevrolet is just such a dealership.
HANNAH EXPRESS
2/14/2026
We’re grateful for your detailed and thoughtful review! It’s great to hear you felt comfortable at John Hiester Chevrolet and appreciated our team’s thorough, transparent service.
FUQUAY-VARINA, NC
Nelson A|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
2/16/2026
Took a little longer than usual, but otherwise was fine
Olivia Express
2/17/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
RALEIGH, NC
William B|2025 Chevrolet Trax
Confirmed Service Customer
2/18/2026
Friendly easy to get set up and extremely timely
HANNAH EXPRESS
2/19/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
DUNN, NC
Randy W|2014 Chevrolet Sonic
Confirmed Service Customer
2/18/2026
Everyone are very professional and friendly.
HANNAH EXPRESS
2/19/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
BENSON, NC
Marty T|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
1/1/2026
It was good
RYAN COLESCOTT
1/2/2026
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
LILLINGTON, NC
Randy W|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
1/28/2026
Way too expensive for a simple repair
1/29/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
GARNER, NC
ZACHARY S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
2/11/2026
Everything went smoothly. Ryan was great to work with.
RYAN COLESCOTT
2/12/2026
Thank you for recognizing Ryan’s support! We’re glad everything went smoothly and that your experience was positive.
CLAYTON, NC
Donnie L|2019 Chevrolet 2500HD Silverado
Confirmed Service Customer
2/11/2026
was a good experience no bs just fix my truck and get me back on the road
BELINDA RACHEL
2/12/2026
Thank you for sharing your experience! We’re glad we could get your truck fixed quickly and get you back on the road hassle-free.
RAEFORD, NC
KENNETH C|2026 Chevrolet Equinox
Confirmed Sales Customer
2/16/2026
This was an amazing experience . Everyone is extremely kind, patient and has such passion for their possession
ABDELATY SALEH
2/17/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
WINNABOW, NC
DANIELA B|2026 Chevrolet Traverse
Confirmed Sales Customer
2/18/2026
It was good experience, this is our third car from Hiester Chevrolet in Fuquay
CHRISTOPHER SMITH
2/19/2026
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing John Hiester Chevrolet, LLC and we hope to see you again soon!
FUQUAY VARINA, NC
George B|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
2/18/2026
Service was great. Sales needs some customer service help.
ASHLYNN BILL
2/19/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
GARNER, NC
MICHAEL U|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
2/18/2026
Great customer service. Probably the most efficient vehicle buying process that I have experienced.
JOSH JOHNSON
2/19/2026
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing John Hiester Chevrolet, LLC and we hope to see you again soon!
LILLINGTON, NC
ADAM M|2026 Chevrolet Corvette
Confirmed Sales Customer
2/19/2026
Ray, Gabe, Andrew, and Dakota made everything quick and easy. Thank you!
ANDREW CARRUTH
2/20/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
HOLLY SPRINGS, NC
Alan S|2025 Chevrolet Blazer
Confirmed Service Customer
1/26/2026
My appointment was easy to schedule. The car was received at service and I was on my way again in about an hour. Pleased.
1/28/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CLAYTON, NC
Jonathan P|2024 GMC Sierra 1500
Confirmed Service Customer
2/2/2026
Maintenance visit, Rachel had me in and out within an hour!
BELINDA EXPRESS
2/3/2026
Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!
RALEIGH, NC
Helen P|2025 Chevrolet Trax
Confirmed Service Customer
2/9/2026
Great
BELINDA EXPRESS
2/10/2026
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
SMITHFIELD, NC
JAMES T|2026 Chevrolet Equinox
Confirmed Sales Customer
2/13/2026
Professional, knowledgable, courteous service.
ANDREAS ONEAL
2/14/2026
We appreciate your kind words about our team! It’s great to hear our professional and knowledgeable service left a positive impression, and we hope to assist you again soon.
FUQUAY VARINA, NC
Roger L|2001 Chevrolet Silverado 1500
Confirmed Service Customer
2/20/2026
Always amazing
HANNAH EXPRESS
2/21/2026
Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
LILLINGTON, NC
John J|2016 Chevrolet Tahoe
Confirmed Service Customer
2/20/2026
Great service
HANNAH EXPRESS
2/21/2026
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
NEW HILL, NC
Willis E|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
2/23/2026
Took to long, arrived at dealership at 8:15 am left at 11:45 for oil change and battery.
HANNAH EXPRESS
2/24/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
WILSON, NC
Eugene B|2021 GMC 2500HD Sierra
Confirmed Service Customer
2/23/2026
Professional and efficient, they did a great job
ASHLYNN DAMIEN
2/24/2026
Thank you for your thoughtful review. We’re proud to deliver professional and efficient service, and we look forward to assisting you again.
NEW BERN, NC
Cheryl A|2016 Chevrolet Equinox
Confirmed Service Customer
2/23/2026
My vehicle was supposed to be returned to me the same day, however there was a problem with the vehicle before mine (or so I was told) and mine got bumped to the next day. Communication was good and the service was done well.
Amari Cruz
2/24/2026
Thank you for your understanding and balanced feedback. We appreciate your patience with the scheduling delay and are glad communication remained strong and the service was completed well. Your trust means a great deal to us.
GARNER, NC
Carl E|2023 GMC Sierra 1500
Confirmed Service Customer
2/14/2026
Great salesperson. Answered all my questions and agreed on a price I was comfortable with.
Ann Adams
2/15/2026
Hello, we're happy to hear you had a great experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
FUQUAY VARINA, NC
Royal M|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
2/27/2026
Still my go to place for repairs. My home away from home. I enjoy the help I get everytime I visit. Thanks for all you do.
AMARI RACHEL
2/28/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
RALEIGH, NC
Gabriel N|2026 Chevrolet Corvette Stingray
Confirmed Service Customer
3/6/2026
Outstanding job they took care of my car and kept it clean and safe
Olivia Davis
3/7/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
FUQUAY VARINA, NC
Jerry L|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
3/9/2026
Professional and friendly
ASHLYNN EXPRESS
3/10/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
FUQUAY VARINA, NC
Larry J|2005 Chevrolet Silverado 1500
Confirmed Service Customer
3/9/2026
The service was great and I appreciate being kept informed on status updates.
BELINDA DAMIEN
3/9/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
RALEIGH, NC
Donald E|2023 Chevrolet Tahoe
Confirmed Service Customer
3/12/2026
Employees
HANNAH EXPRESS
3/12/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
GARNER, NC
Jim M|2020 Chevrolet Trax
Confirmed Service Customer
3/12/2026
The staff was very helpful. they went the extra mile.
HANNAH EXPRESS
3/12/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
ANGIER, NC
Harry L|2014 Chevrolet Equinox
Confirmed Service Customer
3/16/2026
Every one is very friendly, they take care of what I need even if I didn’t schedule an appointment.
Olivia Express
3/17/2026
Thank you for noting our friendly and attentive staff! We’re glad we could take care of your needs, even without a scheduled appointment.
FUQUAY, NC
STEPHEN G|2026 Chevrolet Colorado
Confirmed Sales Customer
2/18/2026
I worked with Andrew Carruth, who was great at helping explain the differences in trim levels of the Colorado I was looking at. I was planning on leasing so Andrew walked me through what that would look like and what I could expect. Great experience overall.
ANDREW CARRUTH
2/19/2026
Hello, we're happy to hear you had a great experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
RALEIGH, NC
DONTA Y|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
2/25/2026
Awesome service
ABDELATY SALEH
2/26/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
HOLLY SPRINGS, NC
Barbara A|2022 Chevrolet Spark
Confirmed Service Customer
2/27/2026
Everyone is always helpful and knowledgeable.
Olivia Express
2/27/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
ANGIER, NC
Patricia T|2022 Chevrolet Equinox
Confirmed Service Customer
3/5/2026
Great
Olivia Davis
3/6/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
RALEIGH, NC
James H|2012 Chevrolet Silverado
Confirmed Service Customer
3/6/2026
Quick and easy
DAMIEN HUNT-LOCKLEAR
3/7/2026
Hi, thank you for taking the time to leave a review for us at John Hiester Chevrolet, LLC! We're looking forward to your next visit!
RALEIGH, NC
Lionell D|2025 Chevrolet Silverado 1500
Confirmed Service Customer
3/9/2026
I drove into the appointment bay waiting for someone to get my vehicle checked in and I sat in my vehicle for at least 15 mins before anyone had acknowledged me, at least two people had walked by me as if I were invisible, also I had a dash cam installed by this dealership which I purchased from the parts department and they installed it but failed numerous times to find away to mount the wiring harness plug that’s under my steering column I have brought this to there attention several times but all they did was tuck it to the side where my obd connector is and I keep having to re tuck it so my foot won’t accidentally hit it
HANNAH EXPRESS
3/10/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
ANGIER, NC
Linda C|2019 Chevrolet Equinox
Confirmed Service Customer
3/9/2026
Pleasant staff, timely service and pleasant area to wait in.
HANNAH EXPRESS
3/9/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
RALEIGH, NC
Karen M|2014 Chevrolet Equinox
Confirmed Service Customer
3/20/2026
Always have a good experience!!
HANNAH EXPRESS
3/21/2026
We truly appreciate your kind feedback! It’s great to know you consistently have a good experience with us. We can’t wait to see you again!
WILLOW SPRING, NC
Grover M|2018 Chevrolet Equinox
Confirmed Service Customer
2/9/2026
Great service all of the time!
Ann Damien
2/10/2026
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
RALEIGH, NC
Karen D|2024 Chevrolet Blazer
Confirmed Service Customer
3/2/2026
Everyone was great.
Ann Express
3/3/2026
Thank you for your kind words! We’re thrilled everyone made your visit a great experience.
ANGIER, NC
Christine P|2020 Chevrolet Blazer
Confirmed Service Customer
3/3/2026
I brought my car in to be serviced. Engine light had come on. They found the problem and serviced it. Then there were more related problems, ordered more parts and continued to work on my car. It was in shop for a month. I t seems there was a problem in communicating between those answering phones and those working on the car itself. I had many confused and wrong reports about my car being: almost done not ready working on it not sure where the paperwork is mechanic went home and left no update etc. It was very frustrating to say the least. And i only got a loner car towards the end of the whole ordeal. I was left feeling very ingored by everyone at Heister. The only one that seemed to care was Mckensie, the shop manager, she was very kind and talked to us at length. I hope i never need another big item worked on again. My car is a 2020 Chevy Blazer, very new to be having camshaft issues (in my opinion),
ASHLYNN BILL
3/4/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
WILLOW SPRING, NC
Manideep G|2025 Chevrolet Equinox EV
Confirmed Service Customer
3/12/2026
No follow ups no updates
Ashlynn Wisdom
3/13/2026
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
FUQUAY VARINA, NC
David P|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
3/16/2026
You sent me an email for an oil change service special of $49.99 then I go in and get my oil done and it was almost 2x since my truck took more than the fine print that stated good for 5 quarts. Sleazy deceptive email practice. Also, for the 2nd oil change in a row that I had with you with an appointment it took over 2 hours.
HANNAH EXPRESS
3/19/2026
Our team has acknowledged this review.
HOLLY SPRINGS, NC
Douglas E|2008 Buick LaCrosse
Confirmed Service Customer
3/19/2026
We took one of our cars in for an inspection. It was a quick and easy process. I
HANNAH EXPRESS
3/20/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!
FUQUAY VARINA, NC
Oazie R|2023 Chevrolet Silverado 1500
Confirmed Service Customer
2/23/2026
Dropped my truck off, staff checked me in, called me a few hours later and I picked it up. Very smooth and fast.
HANNAH EXPRESS
2/24/2026
Thank you for sharing your smooth and fast service experience. We’re pleased the process from drop-off to pick-up was seamless and efficient.
FUQUAY VARINA, NC
Randal B|2023 Chevrolet Tahoe
Confirmed Service Customer
3/2/2026
You guys are always prompt and professional when I come in for service or anything I need for my vehicles.
AMARI EXPRESS
3/3/2026
We appreciate your feedback! It’s great to hear our team is always prompt and professional whenever you visit.
HOLLY SPRINGS, NC
Franklin A|2022 Chevrolet Colorado
Confirmed Service Customer
3/4/2026
Excellent service The company is a leader in giving back to the community
ASHLYNN EXPRESS
3/5/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
FUQUAY VARINA, NC
John W|2021 Chevrolet Suburban
Confirmed Service Customer
3/7/2026
Nate O'Connor was excellent. My wife, 3 kids and I came in over the weekend looking to up grade for our 21 suburban. He was extremely informative about the Yukon XL and all the packages technology and safety aspects of the vehicle. We walked away completely satisfied and excited to be in our new Yukon XL elevation he was excellent with our children and overall a great sales professional. I would definitely recommend going back to Hendrix GMC Cadillac.
Ann Express
3/8/2026
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
fuquay, NC
Richard A|2024 Chevrolet Equinox
Confirmed Service Customer
3/10/2026
The repair was good - the car no longer leaks oil from the front engine cover. The communication to me from the service department could have been better. My car was in the shop for two weeks for this repair and for much of that time I was wondering what had become of my car. I would have appreciated better communication. Having said that, I still like John Heister Chevrolet and am pleased with my car and the dealership.
ASHLYNN BILL
3/11/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
FUQUAY VARINA, NC
Kimberly D|2018 Chevrolet Suburban
Confirmed Service Customer
3/11/2026
Very professional
ASHLYNN EXPRESS
3/12/2026
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
ANGIER, NC
DANA B|2026 Chevrolet Trailblazer
Confirmed Sales Customer
3/23/2026
The whole team is very professional. Our salesperson Josh and finance person Dan were awesome to work with. I look forward to driving my Trailblazer and future Chevy vehicles.
JOSH JOHNSON
3/24/2026
We truly appreciate your wonderful feedback! It’s fantastic to hear that Josh and Dan made your experience so enjoyable and professional. Enjoy every mile in your Chevrolet Trailblazer, and we’ll be here whenever you’re ready for your next vehicle!
CLAYTON, NC
Keith E|2018 GMC Yukon
Confirmed Service Customer
2/20/2026
No Issues
BELINDA RACHEL
2/21/2026
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
FUQUAY VARINA, NC
Helen H|2018 Chevrolet Cruze
Confirmed Service Customer
2/20/2026
I had my car serviced and they did it in a very timely manner. I waited in the lounge. Way to go !!!! Good coffee too.
HANNAH EXPRESS
2/21/2026
Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
RALEIGH, NC
Phyllis C|2017 GMC Canyon
Confirmed Service Customer
2/28/2026
I had a 9am appointment because I drive so far I got there early so they took me in and the young lady sent the tracking ape to phone to keep me informed of where the service department was at working on my truck , I liked that a lot and if I had any questions I could text her. I like having rewards that could be used towards my balance .
ASHLYNN DAMIEN
3/1/2026
Wow, we're glad you had such a wonderful experience with us! We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
OXFORD, NC
Henry L|2016 Chevrolet SS
Confirmed Service Customer
3/4/2026
Quick friendly service.
AMARI EXPRESS
3/5/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
APEX, NC
Steven R|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
3/16/2026
Had service done my 2022 Chevy truck.Everything was done on time and very professional at this Dealership! Thanks Hiester Chevolet!
HANNAH EXPRESS
3/17/2026
Thank you for your feedback! We’re glad your 2022 Chevy truck service was completed on time and professionally at John Hiester Chevrolet.
FUQUAY VARINA, NC
JAMES M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
3/19/2026
The overall experience of the dealership, as well as the process of signing all required paperwork/documents and process of purchasing the truck was great. The process was incredibly smooth, and the dealership and sales consultant Abdelaty Saleh had all paperwork/documents ready and prepared for signing prior to arriving at the dealership. The overall atmosphere/environment of the dealership was incredibly friendly and welcoming. All dealership staff members, including sales consultant Abdelaty Saleh was incredibly friendly and welcoming. Sales consultant Abdelaty Saleh did a great job with explaining all paperwork/documents and showing how features (interior and exterior) in the truck operated. Big shout out to sales consultant Abdelaty Saleh for working with the dealership and giving me a crazy deal on the truck that I could afford and was within my budget. Overall, would highly recommend to those looking for a new/used vehicle!
ABDELATY SALEH
3/20/2026
Thank you for sharing your experience! We’re thrilled to hear that your purchase process was smooth and that our team, especially Abdelaty, provided friendly, helpful, and knowledgeable service. We appreciate your recommendation and look forward to assisting you again in the future!
CLAYTON, NC
Ruben V|2025 Chevrolet Tahoe
Confirmed Service Customer
1/23/2026
In and out quickly, greatly appreciated.
1/24/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
SELMA, NC
Gary W|2021 Chevrolet Trax
Confirmed Service Customer
1/23/2026
Great Service - Fast & Friendly
1/24/2026
Hi, thank you for the high star rating and for the wonderful review! We do hope we can be of assistance in the future. Take care!
GARNER, NC
JENNIFER S|2026 Chevrolet Traverse
Confirmed Sales Customer
2/27/2026
Ryan and Dan were great to work with, answered our questions and made the process very easy.
RYAN COLESCOTT
2/28/2026
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
FUQUAY VARINA, NC
Dale J|2024 Chevrolet Silverado 1500
Confirmed Service Customer
3/2/2026
Schedules appointment for oil change. It went well
ASHLYNN EXPRESS
3/3/2026
We’re glad your oil change appointment went smoothly. Thank you for your positive feedback, and we’re here whenever you need us next!
FUQUAY VARINA, NC
Edward E|2024 Chevrolet Colorado
Confirmed Service Customer
3/8/2026
Checking in was quick and easy (I had made an appointment in advance). The young lady was easy to talk with,
HANNAH EXPRESS
3/9/2026
We're glad everything was completed quickly, easily, and to your satisfaction! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
FUQUAY VARINA, NC
PAMELA G|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
3/9/2026
Our salesman Abbie Saleh was very knowledgeable. He and the sales manager were able to locate a truck that met our needs.
ABDELATY SALEH
3/10/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
FUQUAY VARINA, NC
FREEMAN J|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
3/12/2026
The very best I have ever experienced from Abby in sales to Dan in finance love the truck. Thanks for a great deal. Freeman johnson
ABDELATY SALEH
3/12/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
APEX, NC
Virginia P|2009 Chevrolet Cobalt
Confirmed Service Customer
3/16/2026
pleased with all the work
Olivia Express
3/17/2026
We’re glad to hear you were pleased with the work completed! Thank you for trusting our team with your vehicle.
RALEIGH, NC
MICHAEL S|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
3/25/2026
Josh was great. Professional and made the deal seamlessly.
JOSH JOHNSON
3/26/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
GARNER, NC
Ruth A|2011 Chevrolet Equinox
Confirmed Service Customer
2/16/2026
All work was professionally completed!!!
HANNAH EXPRESS
2/17/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
BENSON, NC
Matthew J|2024 Chevrolet Colorado
Confirmed Service Customer
2/25/2026
Staff at service desk were very nice and kept me updated. Thank you to Ashlynn Wisdom
ASHLYNN BILL
2/26/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
PITTSBORO, NC
Robert N|2024 Chevrolet Equinox
Confirmed Service Customer
3/19/2026
McKenzie, the Service Assistant Manager, was amazing! She asked the perfect customer-focused question: "How can we make this work for you?" She listened to my situation and leveraged resources to provide amazing service. Specifically, I needed a replacement flat tire in a hurry. McKenzie had able to locate the exact tire and dispatch a mobile service tech to take care of this right from my home! She kept me up to date the whole way. Peyton, the tech was friendly, knowldegable, and efficient. Then Rachel called to ensure all was good for billing. Wow experience through and through! Thank you!
RACHEL VELEZ
3/20/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
HOLLY SPRINGS, NC
James E|2026 Chevrolet Silverado 1500
Confirmed Service Customer
3/20/2026
Dealership has a very professional staff
Amari Cruz
3/21/2026
We appreciate your kind words! It’s great to know our team’s professionalism made a strong impression. We look forward to continuing that standard for you!
FUQUAY VARINA, NC
BERNARD P|2026 Chevrolet Traverse
Confirmed Sales Customer
3/26/2026
Great staff, led by the incredible GM Ray C. I felt valued the entire time I was there.
ABDELATY SALEH
3/26/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
APEX, NC
James B|2020 Chevrolet Corvette
Confirmed Service Customer
4/4/2026
Oil change on my Cirvette. Very expensive.
4/5/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
FUQUAY VARINA, NC
Paul P|2025 Chevrolet Colorado
Confirmed Sales Customer
4/4/2026
Treated with smile as soon as I walked in! my sales rep Mike was more than helpful on negotiating the price and verry helpful on understanding the many features on my new Colorado , truck witch I absolutely love, he called me many times after the sale and asked if there was anything i needed help with in case I didn't understand during the sale. Man, these guys at the dealership were all great i cannot thank them enough for the beautiful Colorado pick up I give them a five-star rating for sure. Looking for a new vehicle, this is the place to go.
MICHAEL TRAINOR
4/5/2026
Thank you for your glowing feedback. We’re thrilled to hear Mike and the team provided such attentive support and guidance, making your Colorado pickup experience exceptional. We look forward to helping you with your next vehicle.
ANGIER, NC
Chad H|2026 Chevrolet Trailblazer
Confirmed Service Customer
3/20/2026
This was another positive experience with John Heister Chevrolet in Fuquay. Our service was done fast, we were in and out in no time!
HANNAH EXPRESS
3/20/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
FAYETTEVILLE, NC
Vincent T|2026 Chevrolet Traverse
Confirmed Service Customer
4/2/2026
When I booked my appointment to replace the charging pad since it didn't consistently charge, I was quoted 90 minutes. When I questioned why tit was so long for such a simple task, I was instructed that what they were supposed to quote me for appointments. It was until my actual appointment when I questioned my case manager on the reasoning, that I was instructed that it was a simple task and the extensive work that went into it. It would have been more helpful to have this information as a response to my question. Otherwise, the staff greet me by my name, are pleasant, and get me checked in fast. I enjoy working with this business!
OLIVIA RACHEL
4/3/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
HOLLY SPRINGS, NC
Carl W|2025 Chevrolet Silverado 1500
Confirmed Service Customer
4/6/2026
Was told around two hours to complete called @ 7 hours to get update
Belinda Evans
4/7/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
RALEIGH, NC
PATRICK B|2026 Chevrolet Equinox
Confirmed Sales Customer
4/6/2026
It was good. No complaints. Pretty fast actually
MAX SHEMANCIK
4/7/2026
We appreciate your honest feedback. It is great to know your visit was fast and satisfactory, and we look forward to serving you again.
DUNN, NC
TONY G|2026 Chevrolet Tahoe
Confirmed Sales Customer
4/6/2026
All went well
ANDREAS ONEAL
4/7/2026
We appreciate your feedback. It is great to know everything went well, and we look forward to serving you again soon.
GOLDSBORO, NC
Wayne K|2026 Chevrolet Silverado 1500
Confirmed Service Customer
4/8/2026
The dealership did not address the transmission issues or annotate what or any remedies were done to address the lubrication of the brake pedal due to it sticking and noise when pressed.
Belinda Evans
4/9/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
APEX, NC
James L|2025 Buick Envision
Confirmed Service Customer
4/9/2026
They fixed my problem in a timley mannor and were wonderful to work with.
Olivia Davis
4/10/2026
We appreciate your kind words. It is great to know your issue was resolved in a timely manner and that our team was wonderful to work with. We look forward to assisting you again in the future.
FUQUAY VARINA, NC
Jaeson W|2019 GMC Terrain
Confirmed Service Customer
3/20/2026
It didn’t take as long as I thought it would and I appreciate that
HANNAH EXPRESS
3/21/2026
Thank you for your kind review! We're glad your service was quicker than expected. We always aim to respect your time!
RALEIGH, NC
Thomas C|2020 Buick Envision
Confirmed Service Customer
4/4/2026
On time great price caring people
4/5/2026
We truly appreciate your thoughtful comments. It’s wonderful to know you valued our timeliness, fair pricing, and caring team. We’re always here for your future needs.
BENSON, NC
Billy H|2001 Chevrolet Corvette
Confirmed Service Customer
4/4/2026
As always, excellent service!
4/5/2026
We truly appreciate your continued support. It’s always a pleasure to provide you with excellent service time and time again. We look forward to your next visit.
FUQUAY VARINA, NC
Ronald W|2024 Chevrolet Colorado
Confirmed Service Customer
4/4/2026
Was very pleased, wouldn't hesitate going back for future service!!!
4/5/2026
Thank you for your wonderful feedback. We’re so glad you were pleased with your visit and feel confident returning for future service. We look forward to taking care of you again.
RALEIGH, NC
David M|2025 Chevrolet Blazer EV
Confirmed Service Customer
4/6/2026
I’ve had the same problem EVERY time I have backed up after the vehicle has been off and you reported this is not reproducible! Now I’m forced to bring my vehicle to other dealerships in the future. Very frustrating
Olivia Davis
4/9/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
APEX, NC
Teresa A|2022 Chevrolet Trailblazer
Confirmed Service Customer
4/13/2026
Excellent
HANNAH EXPRESS
4/14/2026
Thank you for your excellent feedback. We are glad your experience met your expectations and appreciate your support. Wishing you all the best.
GARNER, NC
David E|2017 Chevrolet 2500HD Silverado
Confirmed Service Customer
4/13/2026
Awesome customer service
Ashlynn Wisdom
4/14/2026
We are glad to hear you experienced awesome customer service. Your feedback is truly appreciated. We look forward to welcoming you again soon.
WILLOW SPRING, NC
Tony C|2005 GMC Sierra 1500
Confirmed Service Customer
4/14/2026
Bill Tori was my advisor and explained everything to my satisfaction 👍🏼
HANNAH BILL
4/15/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
FUQUAY VARINA, NC
JOHN C|2026 Chevrolet Colorado
Confirmed Sales Customer
4/14/2026
Everyone at Hiester Chevy had a role and they all did it well and with a sense of urgency. As a buyer that is appreciative!
HANNAH ABREU
4/15/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
RALEIGH, NC
Mark B|2016 Chevrolet Malibu
Confirmed Service Customer
3/26/2026
I was greeted when I brought my car in for service. I was not given a time for completion, but I was kept informed of the status of the work. The work was completed quickly, the cost of the defective switch was high, but that is not Heister’s fault.
BELINDA BILL
3/27/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
FUQUAY-VARINA, NC
ANGIE I|2026 Chevrolet Trailblazer
Confirmed Sales Customer
4/7/2026
Everyone was very helpful and responsive
JOSE RIVERA
4/7/2026
Thank you for highlighting our team’s helpfulness and responsiveness. We are pleased you had such a supportive experience, and we are always ready to assist whenever you need us.
FUQUAY VARINA, NC
Jonathan P|2024 GMC Sierra 1500
Confirmed Service Customer
4/6/2026
Rachel helped get me scheduled during a time that was convenient for my work schedule. I was in and out within an hour.
HANNAH EXPRESS
4/7/2026
We appreciate your thoughtful feedback. It is great to hear Rachel made scheduling easy and efficient for you, and we look forward to providing the same convenient service again.
RALEIGH, NC
Dean S|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
4/9/2026
Truck has trouble starting after leaving your dealership for service. It did not have an issue when it came in. It came in for infotainment screen issues and now it’s a bigger issue with software or something on the starting side.
Amari Cruz
4/10/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
YOUNGSVILLE, NC
WILLIAM C|2026 Chevrolet Corvette ZR1
Confirmed Sales Customer
4/11/2026
I loved everything about this purchase overall.
MAX SHEMANCIK
4/12/2026
Your enthusiastic feedback about your purchase experience is truly appreciated. We’re delighted to know everything met your expectations and made for such an enjoyable process. We look forward to being part of your journey again in the future.
RALEIGH, NC
Margaret B|2022 Chevrolet Equinox
Confirmed Service Customer
4/15/2026
I had an appointment and they took me in right on time. The service people kept me informed as they worked on my car. Everyone was very friendly. I just moved to this area and I am pleased to know that my car will be well cared for.
HANNAH EXPRESS
4/16/2026
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
RALEIGH, NC
Philip L|2025 Chevrolet Equinox
Confirmed Service Customer
4/16/2026
I was very satisfied with the way things went.
HANNAH EXPRESS
4/17/2026
Thank you for your kind words. We are glad to know everything met your expectations and left you satisfied. We look forward to assisting you again soon.
GARNER, NC
MICHAEL D|2026 Chevrolet Suburban
Confirmed Sales Customer
3/24/2026
Everyone was super friendly and helpful. It was very straightforward into the point did not feel like I was haggled or misled. Very nice experience.
MICHAEL TRAINOR
3/24/2026
Thank you for your thoughtful feedback! It’s wonderful to hear your experience was straightforward, friendly, and pressure-free. We look forward to welcoming you back again!
FUQUAY VARINA, NC
EVAN T|2026 Chevrolet Colorado
Confirmed Sales Customer
4/6/2026
I came in with the intent of purchasing a Chevy Colorado and Chris was able to square me away. There was no fluff and straight to the point which I greatly appreciated. Chris was extremely professional and it his soul goal to make sure I as the customer was taken care of. I also appreciated how respectful he was with my time and made every effort to make the truck buying process as fast, smooth, and efficient possible. Even the Manager was incredible and valued my time. I’ve been to 4 other dealerships before seeing Chris at John Hiester Chevrolet and most of them I will never step foot in again with how I was treated. I will drive over an hour out of my way to John Hiester Chevrolet just because of how great of an experience I had.
CHRISTOPHER SMITH
4/7/2026
Thank you for your detailed and outstanding feedback. We are delighted Chris and the team provided a respectful, efficient, and exceptional buying experience, and we look forward to continuing to earn your trust for years to come.
TAMPA, FL
DOUGLAS H|2026 Chevrolet Colorado
Confirmed Sales Customer
4/10/2026
Abdelaty was the best salesman that I've ever dealt with. Smooth experience overall. Listened to my needs and made everything work
ABDELATY SALEH
4/11/2026
We truly appreciate your outstanding feedback about Abdelaty. It is wonderful to hear he provided a smooth and attentive experience tailored to your needs, and we look forward to assisting you again in the future.
WHITEVILLE, NC
HANNAH S|2025 Chevrolet Colorado
Confirmed Sales Customer
4/12/2026
Josh was awesome. Both he and Ruy helped me find the perfect truck, answered any questions I had, and made me feel comfortable with my decision. Would definitely purchase from him again!
JOSH JOHNSON
4/13/2026
Thank you for your glowing and detailed review. We’re thrilled Josh and Ruy provided such a comfortable and informative experience while helping you find the perfect truck.
FUQUAY VARINA, NC
Darcus W|2019 Chevrolet Tahoe
Confirmed Service Customer
4/17/2026
Very Professional. They make it welcoming for a woman to take her car in for any type of service.
HANNAH EXPRESS
4/18/2026
Creating a welcoming and professional environment for every customer is very important to us. We are glad you felt comfortable and well taken care of. We look forward to assisting you again with confidence.
RALEIGH, NC
Lindsey A|2023 Chevrolet Tahoe
Confirmed Service Customer
4/17/2026
I feel confident that all services will be accounted for and done properly every time I visit John Hiester!
HANNAH EXPRESS
4/18/2026
Confidence like yours means a great deal to our team. We are proud to consistently provide thorough and dependable service every visit. We look forward to continuing to earn your trust.
WILLOW SPRING, NC
FRANK C|2026 Chevrolet Trax
Confirmed Sales Customer
3/27/2026
The salesman and managers worked with the situation and did a great job.
ABDELATY SALEH
3/27/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
FUQUAY VARINA, NC
WILLIAM B|2026 Chevrolet Tahoe
Confirmed Sales Customer
3/27/2026
Excellent
ABDELATY SALEH
3/28/2026
Thank you for your excellent feedback. We truly appreciate your support and look forward to providing another outstanding experience in the future.
RALEIGH, NC
James K|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
3/27/2026
Good service for my truck. Inspection, oil change, rotate tires, cabin filter change. Thanks!
HANNAH EXPRESS
3/27/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
FUQUAY VARINA, NC
Ronald L|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
3/27/2026
My vehicle was brought in for an oil change and tire rotation. A driver side tire sensor was showing bad prior to me bringing the vehicle in. The person helping me asked if I wanted the sensor replaced at that time which I respectfully declined. After the service was over, I went to the vehicle and noticed all four tire sensors were not working according to the dash. I inquired with the young lady that was helping me and explained all the sensors were showing out. She stated that it could be due to the tire rotation but was going to speak with a service technician. I observed her speaking with the technician at which point I saw the technician throw their hands in the air several times and based off their body language appeared to be upset. A different service technician came outside and tried to reset the sensors. The technician I observed throwing his hands up came outside and didn’t speak. I inquired which tire had the bad sensor and was told it was moved to the front or rear of the vehicle on the driver side. I was then told the tire was put on the passenger side. I asked why none of the sensors were working and was told they are all bad. I had just had a sensor replaced about a month earlier at a different location. The communication and service received was not positive. While some of services I have received from John Heister are positive, this was just another negative example I have encountered at this location.
HANNAH EXPRESS
3/31/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
FUQUAY VARINA, NC
Curtis M|2024 Chevrolet Colorado
Confirmed Service Customer
4/20/2026
came for unusual battery failure. not sure they had resources to examine root cause. still waiting for them to email invoice - sent them 2 reminders. was very appreciative they fit in this repair on short notice to address a non-working vehicle. this service dept values its customers.
HANNAH EXPRESS
4/21/2026
Your honest and balanced feedback is truly appreciated. We’re glad our team was able to accommodate your urgent repair and that you felt confident placing your trust in us. We are also actively addressing the invoice timing to ensure a smoother experience moving forward.
GARNER, NC
Ronnie L|2024 Chevrolet Silverado 1500
Confirmed Service Customer
2/13/2026
Courteous and efficient
HANNAH EXPRESS
2/14/2026
We’re glad you found our team courteous and efficient! Your positive feedback means a lot, and we hope to serve you again soon.
CLAYTON, NC
Richard G|2026 Chevrolet Suburban
Confirmed Service Customer
2/13/2026
From the time we entered the dealer to look for a new Suburban, we were treated well. We had to order the Suburban which was excruciatingly easy and then wait for it to arrive. The service department was super nice and the waiting area is comfortable. Aaaand to top it all off, the restrooms were surprisingly clean, like almost Buc ee's clean. A very nice experience over all.
HANNAH EXPRESS
2/14/2026
We truly appreciate your detailed and enthusiastic feedback! From ordering your Chevrolet Suburban to enjoying our comfortable waiting area, we’re glad your experience was seamless and memorable.
LUMBER BRIDGE, NC
Kimberly D|2018 Chevrolet Suburban
Confirmed Service Customer
4/23/2026
Communication is #1.
Ashlynn Wisdom
4/25/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at John Hiester Chevrolet, LLC. If you have any further questions, please give us a call. We're always happy to help!
ANGIER, NC
Linda E|2015 Chevrolet Traverse
Confirmed Service Customer
4/27/2026
As always excellent service and very courteous. They make it a nice experience.
HANNAH EXPRESS
4/28/2026
This loyal and kind feedback is sincerely appreciated. It is wonderful to know each visit continues to be courteous and enjoyable, and we look forward to welcoming you back again.
GARNER, NC
RAFAEL S|2026 Chevrolet Corvette Stingray
Confirmed Sales Customer
4/30/2026
Excellent services the sales advisor threat me with excellent service
ABDELATY SALEH
5/2/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
CLAYTON, NC
Clint L|2023 Chevrolet Colorado
Confirmed Service Customer
5/4/2026
This is the second time we requested looking at the "hard shifting" our Chevy Colorado ZR2 has been having. This time on top of being told they couldn't get it to happen (NOTE: I did communicate to them it was variable but seeming to be getting more regular), we had a pamphlet thrown at us saying this is expected in some models. The pamphlet discusses "cold start" and nothing about any other symptoms that we shared such as: the vehicle might not demonstrate this behavior but then all of a sudden will (as it basically started happening last year), when shifting down from possibly 2nd the 1st, at times, it feels like there is a slip and then a catch, or that this will also happen when sitting and auto-stop kicks in, then when it re-engages it pops and the truck, at times, literally jerks forward. Very very disappointed in this experience, again, so will probably look to another dealership that is much further away but might actually listen and try to provide good custom service and remedy the concerns.
Belinda Evans
5/6/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
HOLLY SPRINGS, NC
Sharon D|2024 Chevrolet Trax
Confirmed Service Customer
4/4/2026
Everyone is always friendly and helpful
4/5/2026
Thank you for your feedback. We’re pleased to hear our team consistently provides friendly and helpful service. We look forward to your next visit.
FUQUAY VARINA, NC
Virginia P|2020 Chevrolet Trax
Confirmed Service Customer
4/18/2026
always ready to help when needed
HANNAH EXPRESS
4/19/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help!
RALEIGH, NC
Darrell E|2025 Chevrolet Blazer
Confirmed Service Customer
4/18/2026
I've had it there 2 times now one time for weeks. There is a buzzing vibrating sound that has gotten worse in last day that was supposed to be fixed but was not.
ASHLYNN BILL
4/19/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
HOLLY SPRINGS, NC
Robert L|2020 Chevrolet Colorado
Confirmed Service Customer
4/18/2026
The Service process is smooth from scheduling to service completion. I appreciate the communication of the service being provided. The core piece of the service was great. As in past surveys, I cannot give a perfect score. The reason, as I have stated in the past, is the poor customer waiting area. I really don't appreciate being exposed to the hustle and bustle of the showroom. There are some individuals that don't understand when to use their indoor voice.
HANNAH EXPRESS
4/19/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
RALEIGH, NC
BARBARA O|2026 Chevrolet Equinox
Confirmed Sales Customer
4/25/2026
My salesman, Chris Smith, was very professional, personable, and accommodating!! He took the time to make sure I was buying exactly what I wanted!!! Will definitely be looking for Chris when I trade in 2 years. Thank you Chris!!!!!
CHRISTOPHER SMITH
4/26/2026
Thank you for your outstanding review! We are thrilled Chris provided professional, personable, and attentive service while helping you find exactly what you wanted. We look forward to assisting you again when it is time for your next vehicle.
ERWIN, NC
Thomas M|2024 Chevrolet Tahoe
Confirmed Service Customer
4/25/2026
Ann Rachel was great
HANNAH EXPRESS
4/26/2026
Thank you for your kind words! We are glad Ann Rachel provided a great experience for you. We look forward to assisting you again in the future.
RALEIGH, NC
BRENT T|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
5/10/2026
Gabe, Hannah, and Dan were fantastic and helpful. They all made what is usually a stressful purchase, seamless and relaxing. I will absolutely be returning to this dealership and referring friends and family here.
HANNAH ABREU
5/11/2026
Thank you for highlighting the team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
FOUR OAKS, NC
Kevin S|2020 GMC 1500 Sierra
Confirmed Service Customer
4/9/2026
Fast friendly
HANNAH EXPRESS
4/10/2026
Thank you for your positive feedback. We are glad to know your experience was fast and friendly. We look forward to welcoming you back again soon.
FUQUAY VARINA, NC
Robert L|2022 Chevrolet Camaro
Confirmed Service Customer
4/9/2026
The people Jon Heister are always great
HANNAH EXPRESS
4/10/2026
Thank you for your loyal and positive feedback. It is wonderful to hear our team consistently provides great experiences. We look forward to welcoming you back again.
CARY, NC
PERRY B|2026 Chevrolet Colorado
Confirmed Sales Customer
4/21/2026
Friendly atmosphere
MAX SHEMANCIK
4/23/2026
Hi, thank you for the high star rating and for the wonderful review! We sincerely value your business and look forward to your next visit. Take care!
NEWTON GROVE, NC
Timothy V|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
4/21/2026
Poor communication They damaged my truck Did not order the key fab I paid for in Jan!
OLIVIA RACHEL
4/23/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
APEX, NC
Tangi S|2016 Chevrolet Tahoe
Confirmed Service Customer
4/21/2026
Pulled in , had to wait 5 minutes to check in. Probably short staffed.
HANNAH EXPRESS
4/23/2026
Hi, thank you for taking the time to leave us this information about your recent visit. We value your feedback and look forward to assisting you next time. If you have any further questions, please give us a call. We're always happy to help!
FUQUAY VARINA, NC
Summer E|2021 Chevrolet Tahoe
Confirmed Service Customer
4/27/2026
Hannah is outstanding!
HANNAH EXPRESS
4/28/2026
That kind recognition is greatly appreciated. Hannah’s outstanding service is wonderful to hear about, and we hope to see you again soon.
FUQUAY VARINA, NC
Calvin S|2023 GMC Sierra 1500
Confirmed Service Customer
5/1/2026
Na
HANNAH EXPRESS
5/2/2026
Hola, nos esforzamos por lograr el 100 % de satisfacción, y nos alegra mucho ver que tuvo una experiencia tan positiva en John Hiester Chevrolet, LLC. Si tiene alguna otra pregunta, por favor llámenos. ¡Siempre estamos encantados de ayudar!
GARNER, NC
Clay C|2022 Chevrolet Suburban
Confirmed Service Customer
5/12/2026
The service writer who first spoke to me was pleasant and but timid and didn't have what I had requested for them to look at but finally got it right . Then Rachel Velez jumped in and confirmed what needed to be to be looked at . I also had a question about the warranty and she pulled it up and did the research on it and let me know that some warranties are not always transferable. I do know everytime I am in there for service Rachel is always busy and makes sure I am taken care of.
Ashlynn Wisdom
5/14/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
RALIEGH, NC
Aidan D|2025 Chevrolet Equinox
Confirmed Service Customer
4/21/2026
Malik always takes care of us whenever we have any issues with our vehicle. He is AMAZING! I had an issue with my car and he knew exactly what I needed to do and and made it priority that my car be seen in the shop ASAP and even provided me with a rental car in the mean time. Malik is great and always puts the customer first.
ASHLYNN DAMIEN
4/23/2026
Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
HOLLY SPRINGS, NC
Sean C|2026 Chevrolet Silverado 2500HD
Confirmed Service Customer
4/21/2026
The whole experience was great!
MACKENZIE LESTER
4/23/2026
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
LINDEN, NC
Rebecca L|2025 Chevrolet Traverse
Confirmed Service Customer
4/21/2026
Once again, exceeded my expectations! I showed up a day early for my appointment by mistake. I didn’t even realize it until I sat down and opened my email. The service staff was amazing and said it was not an issue after I mentioned it. The vehicle was done in record time, faster than going to jiffy lube. Thank you!
HANNAH EXPRESS
4/23/2026
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
CLAYTON, NC
Francis T|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
4/30/2026
Very friendly and answered questions that I asked.
Amari Cruz
4/30/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
GARNER, NC
Benjamin H|2024 Chevrolet Colorado
Confirmed Service Customer
5/8/2026
I had to call twice to check on status of my vehicle. Both times I was told I would get a call back. Then, no one told me that my vehicle was ready for pick up. I had to call again since it was close to closing time so I could pick it up. No apology or reason was given why I wasn't told it was ready. I like your dealership. I've been a customer for 15 years and several vehicles from you all. However your service department has been going downhill for a while. I never have confidence that my vehicle will be ready timely or that I'll be notified about it. I'm always underwhelmed.
BELINDA DAMIEN
5/10/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
RALEIGH, NC
James C|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
5/15/2026
I was greeted politely and professionally. My time in the waiting area was great. My consultant, Hannah, kept me up to date on my vehicle's progress. It was finished quickly and I was back on the road!!
HANNAH EXPRESS
5/16/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
WILLOW SPRING, NC
Barbara S|2021 GMC Acadia
Confirmed Service Customer
3/30/2026
Part had to be ordered so it took longer to have the service completed. Needed to obtain rental for 2 days
OLIVIA BILL
3/31/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
RALEIGH, NC
Michael P|2019 GMC Terrain
Confirmed Service Customer
4/21/2026
I was taken care of promptly upon arriving. I had a few routine things to get taken care of and they were done ahead of what I expected. Everyone involved were courteous, as usual
HANNAH EXPRESS
4/23/2026
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
WILLOW SPRING, NC
LUIS G|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
4/22/2026
Great experience overall. The staff was friendly, helpful, and didn’t pressure me at all. Everything was straightforward and the process was quick and smooth. Definitely recommend!
ABDELATY SALEH
4/23/2026
Thank you for your feedback! We're delighted to hear that you had a smooth experience with us. Our team works hard to make the process as easy as possible, and we truly appreciate your trust in us for your vehicle purchase. We look forward to assisting you again in the future!
APEX, NC
Christan K|2023 GMC Sierra 1500
Confirmed Service Customer
4/30/2026
Smooth easy experience.
BELINDA EXPRESS
5/2/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
HOLLY SPRINGS, NC
Mark E|2025 Chevrolet Equinox EV
Confirmed Service Customer
4/30/2026
Fast friendly, capable service!
AMARI DAMIEN
5/2/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!
CARY, NC
Mark A|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
5/8/2026
Always a great experience!!
HANNAH EXPRESS
5/10/2026
Thank you for your enthusiastic feedback! We are so pleased to know you consistently have a great experience with our team. Your continued support truly means a lot to us.
ANGIER, NC
TANYA R|2026 Chevrolet Traverse
Confirmed Sales Customer
5/15/2026
The team at Hiester was fantastic. I will definitely recommend them
JOSH JOHNSON
5/16/2026
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!
ANGIER, NC
John M|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
5/15/2026
Staff is very friendly
Ann Adams
5/16/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
RALEIGH, NC
Justin K|2021 GMC Yukon
Confirmed Service Customer
4/17/2026
The communication and execution of the service team is awful. It’s quite simple on how to improve. Communication. Simply let us know what’s going on with our vehicle and stick to committed timelines for completing the service.
ANN BILL
4/18/2026
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
FUQUAY, NC
David L|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
4/17/2026
John Hiester Chevrolet is my dealer for life. My wife and I have purchased 11 vehicles from this dealership! Every time we are in for service, we are treated like family and greeted by name. Everyone was willing to help from Rachel, to Mark, Ruy, Mackenzie and Amri to make our service experience flawless. Keep up the great work!
RACHEL VELEZ
4/18/2026
Loyalty like yours is truly remarkable and deeply appreciated. It is fantastic to hear our team continues to provide a welcoming, family-like experience every time you visit. We look forward to being your trusted dealership for many more years to come.
RALEIGH, NC
Bryan T|2023 Chevrolet Silverado 2500 HD
Confirmed Service Customer
4/17/2026
Great customer service experience!
HANNAH EXPRESS
4/18/2026
Great feedback like this means a lot to our team. We are glad you had such a positive customer service experience. We hope to welcome you back again soon.
KNIGHTDALE, NC
Lynda G|2019 Chevrolet Colorado
Confirmed Service Customer
4/17/2026
Like always good
HANNAH EXPRESS
4/18/2026
Consistent positive experiences are what we strive for every time. We are glad to keep meeting your expectations. We look forward to seeing you again soon.
WILLOW SPRING, NC
Helen H|2018 Chevrolet Cruze
Confirmed Service Customer
5/7/2026
The time spent there was great. I had to have an air filter changed. They did it in a very timely manner .
HANNAH EXPRESS
5/8/2026
We appreciate your kind review. It’s great to hear your air filter replacement was completed promptly and that your time with us was enjoyable. Thank you for choosing us for your service needs!
RALEIGH, NC
Dawn H|2026 Chevrolet Equinox
Confirmed Service Customer
5/14/2026
The service was terrific!! Thank you!!!
HANNAH EXPRESS
5/15/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
HOLLY SPRINGS, NC
Robert J|2023 Chevrolet Silverado 1500
Confirmed Service Customer
5/20/2026
Walked in and go what i needed
Olivia Express
5/21/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
RALEIGH, NC
Steve T|2021 Chevrolet Colorado
Confirmed Service Customer
4/17/2026
Professional service in a timely manner.
HANNAH EXPRESS
4/18/2026
Professional and timely service is exactly what we aim to deliver. We are glad your experience reflected that standard. We look forward to assisting you again soon.
WILLOW SPRING, NC
Eugene T|2022 Chevrolet Trax
Confirmed Service Customer
5/1/2026
Excellent service, done in reasonable time, great staff.
HANNAH EXPRESS
5/2/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
FUQUAY VARINA, NC
James B|2020 Chevrolet Corvette
Confirmed Service Customer
5/5/2026
State Inspection. Performed very quickly.
BELINDA EXPRESS
5/7/2026
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
FUQUAY VARINA, NC
Edward J|2025 Chevrolet Equinox
Confirmed Service Customer
5/5/2026
Everyone was very prefessional and wonderful.
HANNAH EXPRESS
5/7/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
ANGIER, NC
Michael D|2019 GMC Acadia
Confirmed Service Customer
5/6/2026
Everyone when over and above expectations getting my car out the same day and helping get the service covered by our extended warranty.
ANN BILL
5/8/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
WILLOW SPRING, NC
James H|2012 Chevrolet Silverado
Confirmed Service Customer
5/13/2026
Excellent Service
ANN RACHEL
5/14/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
RALEIGH, NC
Paul S|2024 Chevrolet Colorado
Confirmed Service Customer
5/17/2026
Thank you for your fast service
HANNAH EXPRESS
5/19/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
FUQUAY VARINA, NC
Lena T|2022 Chevrolet Equinox
Confirmed Service Customer
5/17/2026
friendly, efficient,informative
HANNAH EXPRESS
5/19/2026
Hi, thank you for taking the time to leave a review for us at John Hiester Chevrolet, LLC! We're looking forward to your next visit!
FUQUAY VARINA, NC
Felix K|2023 Chevrolet Silverado 1500
Confirmed Service Customer
5/22/2026
Everyone was courteous, very friendly and professional
HANNAH EXPRESS
5/23/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
WILLOW SPRING, NC
Janet F|2024 Chevrolet Equinox
Confirmed Service Customer
5/22/2026
The service ladies were very nice. They are always very kind, and kept me informed about the status of my car. They made recommendations for future services, and explained what I needed. Hannah is especially nice and helpful. I have a disability, and she always pulls my car up for me, so I don't have to walk so far to get my car. Everyone I encountered was very friendly.
HANNAH EXPRESS
5/23/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
RALEIGH, NC
DAVID J|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
4/15/2026
Very speedy process
JACE CUA
4/16/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
CLAYTON, NC
ANTHONY B|2026 Chevrolet Tahoe
Confirmed Sales Customer
4/22/2026
The care that was taken in finding the right vehicle was comforting. Gabriel and Hanna helped us look for a specific vehicle and notified us when they found matches that fit our needs.
HANNAH ABREU
4/23/2026
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
CLAYTON, NC
RAYMOND D|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
4/29/2026
Was perfect
RYAN COLESCOTT
5/1/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
RALEIGH, NC
JASON B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
5/6/2026
Awesome experience
ABDELATY SALEH
5/8/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
ZEBULON, NC
Lawrence M|2022 GMC Yukon XL
Confirmed Service Customer
5/6/2026
N/A
HANNAH EXPRESS
5/8/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
FUQUAY VARINA, NC
JAMES B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
5/13/2026
Back again to my favorite dealership. The team at John Hiester Chevrolet is always welcoming and accommodating from the sales team to the service team! Abdelaty was very knowledgeable about the vehicle features and functions. Great experience!
ABDELATY SALEH
5/14/2026
Thank you so much for your kind words! We’re thrilled to hear you’ve had such positive experiences with both our sales and service departments. We truly appreciate your continued trust and look forward to serving you for years to come!
HOLLY SPRINGS, NC
TIMOTHY H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
5/25/2026
Nick Wade did a great job at recognizing our preferences and requirements in a particular vehicle and how we wanted to communicate with your company. He was also great in supporting us receiving our vehicle in a timely fashion. Your sales manages (Kalid??) was helpful also. Your financial person (James) did his job. - Tim
NICHOLAS WADE
5/26/2026
Thank you for the thoughtful and detailed feedback! We’re glad Nick was able to recognize your preferences and support a smooth delivery experience, and we appreciate the assistance from the sales management and finance team as well. We truly value your trust and look forward to serving you again in the future!
SAN ANTONIO, TX
Sandra S|2025 Chevrolet Traverse
Confirmed Service Customer
5/15/2026
Ann was extremely kind and helpful. Service was finished on time.
HANNAH EXPRESS
5/16/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
RALEIGH, NC
Luke D|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
5/28/2026
easy same day service
Ann Adams
5/29/2026
Thank you for your wonderful feedback. We're pleased we could provide convenient same-day service and make the process easy for you. We hope to assist you again soon.
CLAYTON, NC
Maher H|2023 Chevrolet Silverado Medium Duty
Confirmed Service Customer
5/31/2026
friendly and best price for oil change
Ashlynn Wisdom
6/2/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
RALIEGH, NC
Michael T|2019 GMC Yukon
Confirmed Service Customer
6/6/2026
Great experience
HANNAH EXPRESS
6/7/2026
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
RALEIGH, NC
SAVANNAH L|2026 Chevrolet Equinox
Confirmed Sales Customer
6/6/2026
Abby was so informative when answering all my questions. He was very patient with us and made sure we understood everything in front of us!
ABDELATY SALEH
6/7/2026
Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
FAYETTEVILLE, NC
Donna K|2015 Chevrolet Equinox
Confirmed Service Customer
6/9/2026
Not sure why your service manager Saturday morning thought it was a good idea to flush my transmission fluid for the second time in 3 years. I was surprised to see it was done less than 10000 miles ago. Too expensive too. I thought I was getting a new filter. Makes me wonder if the mechanic did more than loose the pan to drain it. Pretty expensive to pay all that money in 3 year for no new filter.
HANNAH EXPRESS
6/10/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CARY, NC
Deborah A|2024 Chevrolet Trax
Confirmed Service Customer
6/10/2026
Nice and didn’t have to wait long
HANNAH EXPRESS
6/11/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
RALEIGH, NC
RYAN J|2026 Chevrolet Trax
Confirmed Sales Customer
6/13/2026
Ray and his team took great care of me and helped me in the process of buying my first car
CHRISTOPHER SMITH
6/14/2026
Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We want to sincerely thank you for choosing John Hiester Chevrolet, LLC and we hope to see you again soon!
HOLLY SPRINGS, NC
Helen P|2025 Chevrolet Trax
Confirmed Service Customer
5/20/2026
Staff was very professional.
BELINDA EXPRESS
5/21/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
SMITHFIELD, NC
EDUARDO R|2026 Chevrolet Corvette Stingray
Confirmed Sales Customer
6/8/2026
In less than five years, we purchased 8 new vehicles from the Hiester automotive group. Our sales representative, Abdelaty Saleh, was amazing. Throughout the buying process, Abdelaty was knowledgeable, patient, professional and always available to take my calls. Suffice it to say that his hard work sealed the deal to purchase our new C8 Stingray. Thank you, Abdelaty!
ABDELATY SALEH
6/9/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
FUQUAY VARINA, NC
JENNIFER G|2025 Chevrolet Trailblazer
Confirmed Sales Customer
6/14/2026
N
ABDELATY SALEH
6/15/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
APEX, NC
Ann T|2019 Chevrolet Equinox
Confirmed Service Customer
6/18/2026
Was a wait customer and noticed my car finished and outside. Took staff another 15+ minutes to complete paperwork before I got my keys. Staff gave brief update on work but did not entirely explain things that needed doing. Didn’t see them till I got my bill and saw a video.
HANNAH EXPRESS
6/19/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
APEX, NC
PHILLIP A|2026 Chevrolet Traverse
Confirmed Sales Customer
6/18/2026
Working with the Hiester team was a great experience, they took care of everything promptly and made the whole process as smooth as possible.
NICHOLAS WADE
6/19/2026
Thank you for your feedback! We're delighted to hear that you had a smooth experience with us. Our team works hard to make the process as easy as possible, and we truly appreciate your trust in us for your vehicle purchase. We look forward to assisting you again in the future!
SUMMERFIELD, NC
Thomas A|2022 Chevrolet Trax
Confirmed Service Customer
6/22/2026
my car was picked up and dropped off for my convenience
Ann Damien
6/25/2026
Thank you for sharing your experience with us! We're delighted to hear that you had a positive visit. Your support means a lot to our team, and we look forward to assisting you again whenever you need us.
WILLOW SPRING, NC
JONATHAN W|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
6/25/2026
Max did a great job informing us about the truck.
MAX SHEMANCIK
6/26/2026
Hello, thank you for sharing your positive experience with our staff. We sincerely value your business and look forward to your next visit. Take care!
CLAYTON, NC
Charlene E|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/12/2026
We were in and out with fast service.
Ann Express
5/14/2026
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
APEX, NC
George A|2023 Chevrolet Blazer
Confirmed Service Customer
5/12/2026
My go to dealer for the past 11 years
HANNAH EXPRESS
5/14/2026
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
CLAYTON, NC
James E|2025 Chevrolet Trax
Confirmed Service Customer
6/2/2026
Very good. Liked the use of video to show what was done!😊
HANNAH EXPRESS
6/4/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
RALEIGH, NC
RICHARD C|2026 Chevrolet Traverse
Confirmed Sales Customer
6/8/2026
Hannah and Gabe were amazing! I’ve never had a more smooth car buying experience!
HANNAH ABREU
6/9/2026
Thank you for highlighting the team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
LILLINGTON, NC
Michael L|2026 Chevrolet Colorado
Confirmed Service Customer
6/17/2026
Friendly staff and quick service
HANNAH EXPRESS
6/18/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
GARNER, NC
James S|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
6/19/2026
Staff is nice, helpful, and always provides good service!
HANNAH EXPRESS
6/20/2026
Hi, thanks for your praise and kind comments about our staff! We sincerely thank you for the positive review, and look forward to seeing you again soon!
BENSON, NC
Dean P|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/26/2026
Good friendly people that do what they are supposed to do.
BELINDA EXPRESS
6/27/2026
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing John Hiester Chevrolet, LLC and we hope to see you again soon!
APEX, NC
ESTEBAN S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
6/26/2026
5/5 Stars – Fantastic Truck Buying Experience! I had an outstanding experience purchasing a truck at John Hiester Chevrolet, thanks to Nicholas Wade (Sales Consultant), James Coble (Finance & Insurance Manager), and Gabriel Abreu (Sales Manager). They were incredibly knowledgeable, friendly, and patient throughout the entire process. They took the time to answer every single question I had, which helped me make a confident decision without feeling rushed. On top of the great personal service, this dealership is exceptionally military-friendly and community-oriented. They truly care about their customers and the local area. If you are looking for a new vehicle, I highly recommend going in and speaking with Nick! Thank you to everyone at John Hiester Chevrolet for making this such an easy, stress-free decision.
NICHOLAS WADE
6/27/2026
Hi, we really appreciate your positive review and recommendation! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We want to sincerely thank you for choosing John Hiester Chevrolet, LLC and we hope to see you again soon!
FUQUAY VARINA, NC
Avis V|2023 Chevrolet Blazer
Confirmed Service Customer
5/25/2026
Everyone was very helpful....very appreciated
HANNAH EXPRESS
5/26/2026
We sincerely appreciate your thoughtful comments! It’s wonderful to know our team was helpful and made your experience a positive one. Thank you for your support, and we hope to see you again soon!
FUQUAY VARINA, NC
Tangi S|2016 Chevrolet Tahoe
Confirmed Service Customer
6/15/2026
Excellent customer service!
ASHLYNN RACHEL
6/17/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
FUQUAY VARINA, NC
MICHAEL B|2025 Chevrolet Colorado
Confirmed Sales Customer
6/19/2026
Great experience. MIKE was great
MICHAEL TRAINOR
6/20/2026
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. We sincerely value your business and look forward to your next visit. Take care!
RALEIGH, NC
Joshua W|2025 Chevrolet Colorado
Confirmed Service Customer
6/26/2026
My 5,000 mile service oil change was fine but I reported high-pitched whistling when the truck is going over 80 mph which is easily recreateable but their service technician said he could not recreate. As soon as I took possession of the vehicle from services I immediately recreated the issue on my way home. It's likely they did not drive fast enough and I now need to find a different dealer closer to my home to address this issue. Very frustrating
Ashlynn Wisdom
6/28/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
DURHAM, NC
James E|2024 Chevrolet Tahoe
Confirmed Service Customer
6/29/2026
Hiester delivered exceptional service once again. The local valet service was awesome!
Ashlynn Wisdom
6/30/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
FUQUAY VARINA, NC
Phyllis C|2017 GMC Canyon
Confirmed Service Customer
6/29/2026
i call to get an oil change appointment spoke with MR Damon Locklear at the time all morning appointments was full, he said to come on in early that someone might cancel. I drive a long way so I left home early and got there by 7:30 am just in case they could work me in. So when ASHLYNN checked me in said I was down for 8:30 am that was a blessing. She sent me a text saying if I needed anything to let her know. What was real neat when the shop guy was working on my truck they sent me a video of what he was checking . So happy that he mentioned the cabin filter needed changing but I kept forgetting it and replaced my air filter , it was one other thing but I have to go back for that. I was telling someone how far I drive and they said Lillington dealership is close to me and I said no I being coming here for a long time and I trust the guys and like the service. I was out by 9:47am. Good work team and thanks again.
ASHLYNN EXPRESS
6/30/2026
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did. We look forward to helping again in the future. Take care!
OXFORD, NC
Mobarak H|2026 Chevrolet Traverse
Confirmed Service Customer
5/19/2026
Good
HANNAH EXPRESS
5/20/2026
Thank you for your feedback. We are glad to hear you had a positive experience with our team. We appreciate your support and hope to welcome you back again soon.
GARNER, NC
Kevin L|2023 Chevrolet Silverado 1500
Confirmed Service Customer
5/19/2026
Great customer service
Amari Cruz
5/20/2026
We’re grateful for your review and pleased to hear you received great customer service from our team. Your support means a lot to us, and we hope to assist you again soon.
RALEIGH, NC
Richard E|2024 Chevrolet Colorado
Confirmed Service Customer
6/1/2026
Always a great experience there
HANNAH EXPRESS
6/2/2026
Hi, we are very happy we could always provide you with a great experience! If you have any further questions, please give us a call. We're always happy to help!
HOLLY SPRINGS, NC
Sherri L|2026 Chevrolet Tahoe
Confirmed Service Customer
6/4/2026
Great service.
Olivia Davis
6/5/2026
We're grateful for your kind words about our service. Delivering a reliable and enjoyable experience remains our priority, and your feedback is greatly appreciated. We look forward to your next visit!
HOLLY SPRINGS, NC
Jerry L|2019 Chevrolet Malibu
Confirmed Service Customer
6/15/2026
Came for an inspection, but left with a 4K + estimate.......Jacked up prices. Pretty upset. Might be done with Chevy.
Ann Damien
6/17/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
FUQUAY VARINA, NC
RICHARD S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
6/15/2026
It was awesome as usual
ABDELATY SALEH
6/17/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at John Hiester Chevrolet, LLC. If you have any further questions, please give us a call. We're always happy to help!
CLAYTON, NC
Sergio P|2014 Chevrolet Impala
Confirmed Service Customer
6/23/2026
Always great ser
HANNAH EXPRESS
6/24/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
RALEIGH, NC
Emily G|2019 Chevrolet Traverse
Confirmed Service Customer
6/29/2026
Service was quick
Ashlynn Wisdom
6/30/2026
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
BUNNLEVEL, NC
Kevin G|2021 GMC 1500 Sierra
Confirmed Service Customer
7/1/2026
Service was great as usual. Highly recommend John Hiester Chevy in Fuquay.
ASHLYNN EXPRESS
7/2/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
WILLOW SPRING, NC
CHRISTOPHER S|2026 Chevrolet Tahoe
Confirmed Sales Customer
6/25/2026
Excellent experience
ABDELATY SALEH
6/2/2026
Hi, we are very happy we could provide you with an excellent experience! If you have any further questions, please give us a call. We're always happy to help!
CARY, NC
BRIAN R|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
6/8/2026
Heister Chevy is always an excellent experience. Everyone is knowledgeable and professional. I will always return for future purchases and service. Keep up the good work!
JOSH JOHNSON
6/9/2026
Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!
GARNER, NC
James P|2026 Chevrolet Equinox
Confirmed Service Customer
6/10/2026
Mike, Josh & Dan were awesome. Mike in particular was outstanding not just as a sales person but the right guy to guide me in to a great deal!
MACKENZIE LESTER
6/11/2026
Thank you for highlighting the team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
ANGIER, NC
Dean P|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/15/2026
Went in for an oil change and tire rotation. Work was done well and on a good time frame.
BELINDA EXPRESS
6/17/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at John Hiester Chevrolet, LLC. If you have any further questions, please give us a call. We're always happy to help!
APEX, NC
Ricky L|2022 Chevrolet Corvette
Confirmed Service Customer
6/26/2026
The dealership is excellent, the warranty coverage is disappointing. A corvette with bumper to bumper warranty having issues with the dash not being covered is mind blowing. This is a common issue with the 3LT models
Olivia Davis
6/28/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
FUQUAY VARINA, NC
Steven M|2018 Chevrolet Suburban
Confirmed Service Customer
6/26/2026
Great people , great service.
ANN BILL
6/28/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
RALEIGH, NC
Russell G|2019 Chevrolet Impala
Confirmed Service Customer
6/10/2026
Love the service I received
HANNAH EXPRESS
6/28/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
HOLLY SPRINGS, NC
RYAN B|2026 Chevrolet Trax
Confirmed Sales Customer
7/2/2026
This was my second car I bought from your dealership and I’ve always been treated amazingly will always recommend you guys to anyone.
ABDELATY SALEH
7/3/2026
Hi, we really appreciate your wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
SILER CITY, NC
John K|2013 Chevrolet 1500 Silverado
Confirmed Service Customer
5/11/2026
Technician always stayed in touch with me explaining all options . That was Dave.
OLIVIA DAMIEN
5/13/2026
Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
WILLOW SPRING, NC
Carletta J|2018 Chevrolet Equinox
Confirmed Service Customer
5/11/2026
Friendly, courteous, prompt service and no pressure to purchase additional services recommended
HANNAH EXPRESS
5/13/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
FUQUAY VARINA, NC
Seyedeh R|2023 Chevrolet Equinox
Confirmed Service Customer
5/29/2026
Very helpful
Ashlynn Wisdom
5/30/2026
We sincerely appreciate your review. Providing helpful and attentive service is always our goal, and we're pleased that stood out during your visit. We look forward to serving you again.
FUQUAY VARINA, NC
James C|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
6/4/2026
I am handicapped and everyone was very helpful getting in and out of service area. They kept me informed how service was going
HANNAH EXPRESS
6/5/2026
Thank you for sharing your experience. We're pleased our team was able to provide helpful assistance and keep you informed throughout your visit. Your comfort and convenience are important to us, and we appreciate the opportunity to serve you!
FUQUAY VARINA, NC
Christine P|2020 Chevrolet Blazer
Confirmed Service Customer
6/10/2026
Very efficient with tracking down y problem code on dash. Fixed same day!
BELINDA RACHEL
6/11/2026
Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!
WILLOW SPRING, NC
David M|2015 Chevrolet Tahoe
Confirmed Service Customer
6/18/2026
My relationship with the Hiester dealerships is built on trust. I saw how Mr. Hiester early on conducted business, supporting worthy causes in the area and helping through donations to groups serving others with kindness and love. I have met several of his employees working in various positions within the organization, finding them to all be people who you want as friends. We are a Hiester family.
AMARI DAMIEN
6/19/2026
Thank you for your thoughtful feedback. We truly appreciate your trust and support. It means a lot to know that your experiences have been positive and that you feel valued as a customer. We look forward to continuing to provide you with excellent service in the future.
GARNER, NC
Annie S|2019 Chevrolet Tahoe
Confirmed Service Customer
6/30/2026
job well done
HANNAH EXPRESS
7/2/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
FUQUAY VARINA, NC
Ronald W|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
7/3/2026
Friendly greeting, work was completed within estimated time, and checkout was friendly and efficient.
Ann Express
7/4/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at John Hiester Chevrolet, LLC. If you have any further questions, please give us a call. We're always happy to help!
WILLOW SPRING, NC
Karen D|2024 Chevrolet Blazer
Confirmed Service Customer
5/11/2026
They kept me informed of what they were doing.
Ann Damien
5/13/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
ANGIER, NC
JOSHUA C|2026 Chevrolet Colorado
Confirmed Sales Customer
6/16/2026
Max was great. Made the car buying experience easy. Would recommend him to anyone buying a vehicle from John Heister
MAX SHEMANCIK
6/17/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
FUQUAY VARINA, NC
Cecelia G|2020 Chevrolet Equinox
Confirmed Service Customer
6/22/2026
Very knowledgeable, clear and gives options.
HANNAH EXPRESS
6/25/2026
We appreciate your kind words and are glad our team was able to assist you. Providing knowledgeable and attentive service is important to us, and we're happy to know that came through during your visit. Thanks again for your support!
FUQUAY VARINA, NC
CHAD S|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
6/29/2026
I hit up John Hiester for a trade in for my truck, I told them I needed to have lower payments, and this is the truck I am looking for. CJ, Malik and Dan not only got me lower, but they exceeded what I was asking for. As always, the team at John Hiester are the best!!! Also going back. No need to shop around when we have the Team at John Hiester!!!!!
ANDREAS ONEAL
7/1/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
RAEFORD, NC
Elaine B|2024 Chevrolet Tahoe
Confirmed Service Customer
7/3/2026
Conveinent,fast,and reliable.
HANNAH EXPRESS
7/5/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
CLAYTON, NC
Trina R|2016 Chevrolet Traverse
Confirmed Service Customer
7/3/2026
My experience was good but I wasn't able to get everything done due to the cost
ASHLYNN RACHEL
7/5/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
GARNER, NC
EVERETT B|2026 Chevrolet Equinox
Confirmed Sales Customer
7/3/2026
Max is the best
MAX SHEMANCIK
7/5/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
RALEIGH, NC
Theresa E|2026 Chevrolet Equinox
Confirmed Service Customer
7/9/2026
great service
ASHLYNN EXPRESS
7/10/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
FUQUAY VARINA, NC
Roger A|2026 Chevrolet Colorado
Confirmed Service Customer
7/27/2026
Amazing staff
ASHLYNN HANNAH
7/29/2026
We're grateful for your kind words and look forward to assisting you again in the future.
LILLINGTON, NC
Marie G|2020 Chevrolet Trax
Confirmed Service Customer
6/13/2026
Very pleased with service.
HANNAH EXPRESS
6/14/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
RALEIGH, NC
James M|2026 Chevrolet Equinox
Confirmed Service Customer
7/10/2026
Fast, courteous, professional service.
Olivia Express
7/11/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
FUQUAY VARINA, NC
Linda A|2018 Chevrolet Equinox
Confirmed Service Customer
7/10/2026
Mackenzie was very concerned that work performed the previous week was not completed to Heister standards and requested to pickup and inspect! She made sure work was completed quickly and fully
Olivia Express
7/11/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
HOLLY SPRINGS, NC
Kenneth S|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
7/25/2026
Great experience. Repairs were completed as scheduled. Appreciate the shuttle ride to and from the dealership.
CAITLYNN BILL
7/27/2026
Thank you for taking the time to leave us a review. Customer satisfaction remains our highest priority, and we're thrilled to know you had a positive experience. We look forward to welcoming you back whenever you need us.
HOLLY SPRINGS, NC
Marla S|2023 Chevrolet Traverse
Confirmed Service Customer
7/25/2026
First time seeing the video of everything that they were doing to my vehicle was pretty cool while I was waiting.
Olivia Express
7/27/2026
Thank you for sharing your experience with us! We're delighted to hear that you had a positive visit. Your support means a lot to our team, and we look forward to assisting you again whenever you need us.
WILLOW SPRING, NC
Christopher A|2020 Chevrolet Trax
Confirmed Service Customer
7/25/2026
Quick, easy, and did a great job fixing my ve
HANNAH SHANTON
7/27/2026
Thank you for sharing your experience! It’s our goal to provide excellent service, and we're glad to know we met that mark for you. We're here for you anytime you need us!
WILLOW SPRING, NC
James K|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
7/29/2026
I’ve never been charged $140.00 for an oil change EVER!! I don’t understand why?? This is a first: $140.00 for an oil change. YIKES!!
Olivia Express
7/31/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
FUQUAY VARINA, NC
KELLY L|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
8/1/2026
Amazing experience. Great deal. Friendliest people. Mike and Malik made it great!
MICHAEL TRAINOR
8/3/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
FUQUAY VARINA, NC
Kyle J|2025 Chevrolet Trax
Confirmed Service Customer
7/1/2026
Service was prompt and excellent!
ASHLYNN EXPRESS
7/2/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at John Hiester Chevrolet, LLC. If you have any further questions, please give us a call. We're always happy to help!
HOLLY SPRINGS, NC
Donald K|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
7/1/2026
Express lane service went well.
HANNAH EXPRESS
7/2/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at John Hiester Chevrolet, LLC. If you have any further questions, please give us a call. We're always happy to help!
HOLLY SPRINGS, NC
Sharon J|2016 Chevrolet Suburban
Confirmed Service Customer
7/10/2026
Staff members, Belinda, Damon and Micheal Jackson were very courteous about and helpful.
BELINDA DAMIEN
7/11/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
APEX, NC
James R|2026 Chevrolet Silverado 1500
Confirmed Service Customer
7/10/2026
The team at Hiester Chevrolet always are warm and welcoming. They make it a point to provide great customer service and support.
HANNAH EXPRESS
7/11/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
HOLLY SPRINGS, NC
Michael J|2022 Chevrolet Bolt EV
Confirmed Service Customer
7/10/2026
Service was pleasant and fast.
ASHLYNN EXPRESS
7/11/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
FUQUAY VARINA, NC
Brittany D|2025 Chevrolet Colorado
Confirmed Service Customer
7/28/2026
Max and Dan made buying my son's first truck an awesome experience! Max was friendly, knowledgeable, and never made us feel pressured. Dan made the financing process smooth and explained everything clearly. They both went above and beyond to make sure my son was comfortable and excited about his first vehicle. We couldn't have asked for a better team—highly recommend them to anyone looking for a great truck-buying experience!
Ann Express
7/30/2026
Thank you for highlighting the team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
WEST END, NC
ROBERT S|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
8/3/2026
Excellent friendly service from all the team .
CHRISTOPHER SMITH
8/5/2026
We are grateful for your recognition of our team's efforts. Delivering outstanding service is something we take great pride in, and your feedback encourages us to continue raising the bar. Thank you for choosing us!
RALEIGH, NC
Bernard M|2026 Chevrolet Traverse
Confirmed Service Customer
8/3/2026
Seamless experience
Olivia Express
8/5/2026
Thanks for the great review! We are fully committed to making every dealership visit seamless and enjoyable, and it’s wonderful to know we succeeded. See you again down the road!
APEX, NC
Quinnzel T|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/29/2026
On boarding was great The technician left smut on the truck and inside the truck
Amari Cruz
7/1/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
BENSON, NC
Kerry D|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
7/25/2026
Did a good job
Olivia Express
7/27/2026
We really appreciate your feedback! Our team works hard to provide great service, and it’s wonderful to know we’re meeting those goals. We look forward to your next visit! Take care!
RALEIGH, NC
Elzilene T|2019 Chevrolet Equinox
Confirmed Service Customer
7/25/2026
We bought a car from this dealership less than seven months ago with only 45,000 miles on it. We paid cash and have been loyal customers for many years. We were told the vehicle had been thoroughly inspected and was in excellent condition. Unfortunately, we've had one problem after another. First, the driver's seat stopped working. Then the air conditioning failed. We were charged $240 just for the diagnosis, while other places, such as Pep Boys, charge around $49. Their prices seem completely out of control, and, as a woman, I felt like I wasn't treated fairly. In the end, I had to pay $2,000 to repair the air conditioning. After expressing our concerns, the dealership was not willing to make things right. We are very disappointed with the experience and will be taking our business elsewhere.
ASHLYNN BILL
7/31/2026
Our team has acknowledged this review.
WILLOW SPRING, NC
Sarah W|2022 Chevrolet Traverse
Confirmed Service Customer
7/25/2026
As always I am please with the service as a whole however, the technician somehow managed to leave dirty prints on my tan front passenger seat. I can only assume this happened when he was checking the inside cabin filter.
Olivia Express
7/27/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
WILLOW SPRING, NC
Sean Y|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
7/30/2026
Paid to rotate my tires don’t believe it was done and the pressure display it’s still the same with the front off from one side to the other by 10 pounds. Also claimed I needed a engine air and cabin air filter and just had it replaced , seems super dishonest
Amari Cruz
8/3/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
PITSBORO, NC
Jonathan L|2025 GMC Sierra 2500 HD
Confirmed Service Customer
8/6/2026
Rotated tires, deflated back tires when they brought up front but the back ones they never inflated to the amount they should have. Also mentioned that the Android Auto was not connecting to my phone except when plugged in. I mentioned it works fine on my other vehicle including another GM vehicle. I also mentioned that I tried resync of the connection. They did not do anything with that.
CAITLYNN ENNIS
8/7/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
RALEIGH, NC
Gary D|2018 Chevrolet Equinox
Confirmed Service Customer
7/2/2026
Timely with prompt and friendly staff.
HANNAH EXPRESS
7/3/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at John Hiester Chevrolet, LLC. If you have any further questions, please give us a call. We're always happy to help!
GARNER, NC
ARMANDO A|2026 Chevrolet Trax
Confirmed Sales Customer
7/2/2026
It was a very smooth transaction/process, came in just to look around and Nick came and started to talk to me, with no rush, no pushing to get a sale done, very helpfull and willing to show more vehicles, got keys to 3 different cars let me see them all with no rush. He got the sale, I bought a Trax 2026 Thank you Nick
NICHOLAS WADE
7/3/2026
Thank you for the great review! We are fully committed to making every dealership visit seamless and enjoyable, and it’s wonderful to know we succeeded. See you again down the road!
WILLOW SPRING, NC
MICHAEL D|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
8/5/2026
Excellent experience. Jimmy Ferguson was very knowledgeable and courteous. This is the fifth vehicle I’ve purchased from Hiester so I know the drill but Jimmy still walked me through everything making sure we were on same page. 5 stars
JIMMY FERGUSON
8/7/2026
We appreciate your kind words and are glad our team was able to assist you. Providing knowledgeable and attentive service is important to us, and we're happy to know that came through during your visit. Thanks again for your support!
BENSON, NC
SETH M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
8/5/2026
Everything was perfect from the salesman to the sales manager to the finance manager. Very knowledgeable and easy to communicate with. I have and will recommend anyone in the future.
MICHAEL TRAINOR
8/5/2026
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
FUQUAY VARINA, NC
Michael P|2019 GMC Terrain
Confirmed Service Customer
8/8/2026
Haven't finished the service yet. Had to order a special part.
Ann Adams
8/10/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
WILLOW SPRING, NC
Joel T|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/9/2026
2nd oil change was supposed to be free. Got charged because computers were down. Also , had a couple of questions about operation of the truck. No one available to answer my questions for the 2nd time.
Olivia Express
8/11/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
CARY, NC
Alton O|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
8/12/2026
Want to over charge on repairs. Some recommend repairs aren't even necessary!! Front boot was cracked and y'all wanted over eight hundred dollars to replace it. My mechanic says he'll replace the axle and the boot for about half of that lol. Satisfied with my oil change and tire rotation. But other than that I can't deal with y'all!!
Olivia Express
8/14/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
RALEIGH, NC
Michael D|2019 GMC Acadia
Confirmed Service Customer
7/8/2026
I had a 9:30 AM appointment, I arrived at. 9:15AM for an oil change and tire rotation. Finally at 11:00 AM I check the status of f my car, not 5 minutes later a young lady came with keys an bill, not explanation of how long it was sitting out there. Several people that arrived after me had there vehicles finished before me. This is the longest John Hiester Chevrolet has taken for such an appointment for me.
BELINDA EXPRESS
7/9/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
WILLOW SPRING, NC
James R|2025 Chevrolet Silverado 1500
Confirmed Service Customer
7/8/2026
I really appreciate the video showing you the progress of your vehicle as they work on it. Customer service was excellent.
AMARI EXPRESS
7/9/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
FAYETTEVILLE, NC
JOANN B|2026 Chevrolet Trax
Confirmed Sales Customer
7/8/2026
Josh was very knowledgeable and helpful with all the necessary information I needed about my new Trax. He help set my radio up and my phone to the vehicle. Dan in Finance was a great help while explaining all my paperwork while purchasing the new 2026 Trax.
JOSH JOHNSON
7/9/2026
Thank you for highlighting the team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
WILLOW SPRING, NC
JAN G|2026 Chevrolet Equinox
Confirmed Sales Customer
7/30/2026
All the employees working there were very professional and friendly. My sales man Max was excellent to work with, and the finance department was first class. We couldn't have ask for a better experience.
MAX SHEMANCIK
7/31/2026
From the showroom to the service bay, we strive for excellence across our entire dealership. Thank you so much for recognizing our hard work and taking the time to drop us this awesome review!
WILLOW SPRING, NC
Wayne A|2020 Chevrolet Trax
Confirmed Service Customer
8/11/2026
drop off for over heating and radio won't turn off when you turn off ignition charged for it and still NOT working dont have time to bring back at this time.
DAMIEN HUNT-LOCKLEAR
8/12/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
APEX, NC
Richard A|2024 Chevrolet Equinox
Confirmed Service Customer
8/15/2026
Oil change was done quickly and cleanly. No oil drips after the oil change.
Olivia Express
8/16/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
FUQUAY VARINA, NC
MICHAEL P|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
7/6/2026
Great service
ABDELATY SALEH
7/7/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
FUQUAY VARINA, NC
CANDACE V|2026 Chevrolet Equinox
Confirmed Sales Customer
7/6/2026
From the moment that I arrived to the moment I left with my new keys I was treated extremely well. Everyone was incredibly professional and helpful and listened and adhered to what I was there to do. They didn’t try to sell me something that was going to above my price point, and made it possible for me to have the payment that I was looking for. AJ Oneal was incredibly helpful, kind and considerate.
ANDREAS ONEAL
7/7/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
WILLOW SPRING, NC
James L|2023 Chevrolet Blazer
Confirmed Service Customer
7/6/2026
Car fixed.
ASHLYNN DAMIEN
7/7/2026
Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!
FUQUAY VARINA, NC
Rachel B|2021 Chevrolet Tahoe
Confirmed Service Customer
7/26/2026
Max was the best
Belinda Evans
7/28/2026
Thank you for your feedback! We are glad to hear that our staff was able to help you. We appreciate having such dedicated team members on board. If you have any more comments or need further assistance, feel free to reach out!
CARY, NC
Ruth A|2011 Chevrolet Equinox
Confirmed Service Customer
7/29/2026
John Heister Chevrolet has provided transportation for our family for more than 25 years. Outstanding Service Dept; professional, dedicated employees whose aim is to please the customer; mechanics who have kept our cars running efficiently for many years. Stop by the dealership….great sales and service!
Ann Adams
7/31/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
BENSON, NC
John R|2016 Chevrolet Camaro
Confirmed Service Customer
7/29/2026
Always helped when needed
Olivia Express
7/31/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
HOLLY SPRINGS, NC
JAMES A|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
7/29/2026
It was a very pleasant experience with everyone involved going above and beyond for me.
CHRISTOPHER SMITH
7/31/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LUMBER BRIDGE, NC
CHRISTINA F|2027 Chevrolet Traverse
Confirmed Sales Customer
8/24/2026
The entire process was smooth. They treated me, my husband and boys like family. I will be back for all of our future car buying needs.
ABDELATY SALEH
8/27/2026
Reading your review completely made our day! Thank you so much for spreading the word about your experience. If there is absolutely anything you need down the road, just say the word. Take care!
APEX, NC
Jerry L|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
8/3/2026
Came in about a sensor (brake) that kept coming on. I know it comes on when bakes need repaired. The sensor came on before brakes needed repair. I wanted to know why. Long story short ,they talked me into a new set of brakes and a throttle body & fuel cleaning. Another simple appt costing $$$$.
DAMIEN HUNT-LOCKLEAR
8/5/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
FUQUAY VARINA, NC
PHILLIP C|2026 Chevrolet Corvette Z06
Confirmed Sales Customer
8/19/2026
It went Great !!!
MICHAEL TRAINOR
8/20/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
DUNN, NC
Melvin L|2024 Chevrolet Colorado
Confirmed Service Customer
8/21/2026
Good
Olivia Express
8/22/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
FUQUAY VARINA, NC
Ronnie L|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/21/2026
Always courteous and helpful Never had anything but great service This trip one of the office people, Manager I think, filled out the rebate form and sent it to GM for me. Great service!
Olivia Express
8/22/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CLAYTON, NC
Karen A|2025 Chevrolet Trax
Confirmed Service Customer
8/26/2026
I loved the convince of having you come to me for my oil change. It really helps with my busy schedule!!!
MACKENZIE LESTER
8/27/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
ANGIER, NC
CARLI N|2026 Chevrolet Suburban
Confirmed Sales Customer
8/26/2026
Employees was very helpful. The courtesy call a few days after purchase was very nice
NOAH BAGBY
8/27/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
ROWLAND, NC
Mary A|2020 Chevrolet Sonic
Confirmed Service Customer
9/16/2026
Very helpful, customer service was well received.
ANN HANNAH
9/17/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
RALEIGH, NC
Karen D|2024 Chevrolet Blazer
Confirmed Service Customer
9/16/2026
I always get good service when I go there. The person that kept me informed of things was very helpful and very knowledgeable and polite.
Ann Adams
9/17/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
ANGIER, NC
David E|2017 Chevrolet 2500HD Silverado
Confirmed Service Customer
7/6/2026
In and out quickly. Staff were extremely friendly
Amari Cruz
7/7/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!
WILLOW SPRING, NC
EDUARDO R|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
7/31/2026
We have purchased 9 new vehicles from the Hiester automotive group within the last fiver years. All of our purchase experiences have been stellar. So much so, that our last 2 purchases were within 2 months. Our sales consultant, Abdelaty Saleh, was amazing! His polite, respectful disposition, coupled with his vast automotive knowledge, is one example of why we are repeat customers. Thank you, Abdelaty!
ABDELATY SALEH
8/2/2026
Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!
FUQUAY VARINA, NC
Robert E|2026 Chevrolet Equinox EV
Confirmed Service Customer
7/31/2026
Fast friendly service
Ann Express
8/2/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!
BENSON, NC
JACOB D|2026 Chevrolet Colorado
Confirmed Sales Customer
8/11/2026
I was treated very well the whole process is very
ABDELATY SALEH
8/12/2026
Thank you for your feedback! It's always a pleasure to provide great service to valued customers like you. If there’s anything specific you enjoyed, feel free to share!
RALEIGH, NC
Patrick J|2026 Chevrolet Equinox
Confirmed Service Customer
8/17/2026
Took my 26 Equinox in for it's first service. Very easy to get checked in and they finished my service in less than an hour. Only issue was that I had to return the next day to have the Tire Pressure Sensors relearned. Not a big deal but it did take some time out of my next day. Overall I was very pleased.
Olivia Express
8/19/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
DUNN, NC
Donzell W|2017 Chevrolet Cruze
Confirmed Service Customer
8/25/2026
Nice not to be sitting in dealership and being at home to do tasks whie my vehicle was being serviced with oil change and tire rotation. After service competed Peyton explained what was done and answered questions that I had. He was very professional and polite. Great experience!
MACKENZIE LESTER
8/27/2026
Your trust in our team is the highest compliment we could receive. Thank you for taking the time to share your experience with the community. Please reach out whenever we can be of service.
WILLOW SPRING, NC
Joseph B|2007 Chevrolet Corvette
Confirmed Service Customer
9/21/2026
John Hiester Chevrolet is run by managers and staff who know how to make you feel appreciated and who go above and beyond to accomplish quality repairs in a timely fashion. My 19 year old Corvette was disabled by a broken shift cable. From the moment I spoke to the receptionist to make an appointment to have the car dropped off to the check out at the cashier I was impressed with the caring tone and attitude of all those I dealt with. A big bonus for me was having the entire bill paid via GM Card points I had accumulated over the last few years. John Hiester deserves to thrive and I am glad he operates the dealership near me.
ASHLYNN DAMIEN
9/22/2026
That’s awesome to hear! We’re so grateful for your trust and support. The team is always here for you, and we look forward to serving you again!
FUQUAY VARINA, NC
Mary H|2026 Chevrolet Trax
Confirmed Sales Customer
9/11/2026
The salespeople were very helpful and patience.
ABDELATY SALEH
9/12/2026
Thank you for your kind words! We sincerely value your business and look forward to your next visit. Take care!
RALEIGH, NC
David B|2023 Chevrolet Silverado 1500
Confirmed Service Customer
9/11/2026
This dealerships service department is the number one reason I purchase my vehicle’s from them. This dealership is the best at making repairs and making sure they are done right.
BELINDA DAMIEN
9/12/2026
Hello, thank you for taking the time to leave us this review. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at John Hiester Chevrolet, LLC!
GOLDSBORO, NC
William C|2026 Chevrolet Equinox
Confirmed Sales Customer
9/18/2026
Our sales person Josh Johnson, the finance person Dan I believe who actually stayed late and was going on vacation the next morning, were wonderful…we never felt pressured to make a decision. all the other people that were there that evening were very cordial and very nice and accommodating
JOSH JOHNSON
9/19/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
CLAYTON, NC
Christopher J|2023 Chevrolet Silverado 1500
Confirmed Service Customer
9/18/2026
Poor communication on my vehicle being fixed
OLIVIA HANNAH
9/19/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
FUQUAY VARINA, NC
Steven K|2026 Chevrolet Silverado 2500 HD
Confirmed Service Customer
9/28/2026
Customer Service was fantastic! They were very efficient
ANN BILL
9/30/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
ANGIER, NC
Scott M|2017 GMC Terrain
Confirmed Service Customer
9/28/2026
I used my gmc points and saved a bundle
Belinda Evans
9/30/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at John Hiester Chevrolet, LLC. If you have any further questions, please give us a call. We're always happy to help!
GARNER, NC
Tommy C|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
10/1/2026
everybody there super nice.I buy all my Chevy trucks there?
ABDELATY SALEH
10/3/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
DENVER, NC
Lawrence L|2020 Chevrolet Blazer
Confirmed Service Customer
10/1/2026
The experience was excellent. Advisor made sure I had the correct service so I really appreciate it.
Ann Express
10/3/2026
We truly appreciate your kind rating and feedback. Knowing that we delivered a great experience is incredibly rewarding for our team. Please let us know if there's anything we can do to help with your vehicle in the future.
GARNER, NC
James B|2026 Chevrolet Tahoe
Confirmed Sales Customer
10/2/2026
Wonderful experience with fantastic people.
ABDELATY SALEH
10/4/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at John Hiester Chevrolet, LLC. Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
ANGIER, NC
Roger A|2026 Chevrolet Colorado
Confirmed Service Customer
10/2/2026
This place is amazing
Olivia Express
10/4/2026
Hi, your feedback and high star rating mean a lot to us. Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you. If you have any further questions, please give us a call. We're always happy to help!
LILLINGTON, NC
Francis D|2024 Chevrolet Trax
Confirmed Service Customer
8/15/2026
Excellent
Olivia Express
8/16/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
ANGIER, NC
Fletcher P|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
8/16/2026
Great experience. In and out.
Olivia Express
8/17/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
FUQUAY VARINA, NC
Christy A|2023 Chevrolet Traverse
Confirmed Service Customer
8/19/2026
The tire sensor is still not working
Ann Express
8/21/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
RALEIGH, NC
David R|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
9/13/2026
When I came to pick up the vehicle, I arrived after the service department had closed. I went to call my wife to turn around and pick me up. Michael (never got his last name) asked if he could help. I told him the situation. He stopped what he was doing. Found the keys to the cashiers office. Helped me pay my bill. Michael turned a bad situation into a great experience!
CAITLYNN HANNAH
9/13/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
RALEIGH, NC
Greg B|2018 Chevrolet Tahoe
Confirmed Service Customer
9/28/2026
Service rep was great! Do not appreciate smug marks on or in our vehicles!
Olivia Express
9/30/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
RALEIGH, NC
Lorrie G|2022 Chevrolet Blazer
Confirmed Service Customer
8/12/2026
Great first time using the mobile service, tech was on time & finished in a timely manner
MACKENZIE LESTER
8/14/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
KNIGHTDALE, NC
Jason V|2017 Chevrolet Cruze
Confirmed Service Customer
8/13/2026
Heister team make routine maintenance easy and seamless.
Olivia Express
8/15/2026
Thanks for the great review! We are fully committed to making every dealership visit seamless and enjoyable, and it’s wonderful to know we succeeded. See you again down the road!
GARNER, NC
Cornell R|2021 Chevrolet Colorado
Confirmed Service Customer
8/23/2026
Fast and professional service. Clean and comfortable wating area.
Olivia Express
8/25/2026
We strive to ensure that all our clients have a relaxed and worry-free experience with us! If there's anything else you require, don't hesitate to reach out via phone or visit us. Wishing you a fantastic day!
FUQUAY VARINA, NC
DOUGLAS H|2026 Chevrolet Tahoe
Confirmed Sales Customer
8/31/2026
My salesman was the best I have ever worked with - and I have bought more than 20 cars over my lifetime for myself and family members. He was knowledgeable, responsive, friendly and cared about my experience.
ABDELATY SALEH
9/1/2026
Thank you for the wonderful review! We’re thrilled to hear that your salesman provided such a knowledgeable, friendly, and caring experience. With over 20 car purchases, your feedback means a lot to us. We truly appreciate your business and look forward to serving you again!
HOLLY SPRINGS, NC
Christy A|2023 Chevrolet Traverse
Confirmed Service Customer
9/25/2026
Your prices are too high for repairs.
AMARI HANNAH
9/26/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
RALEIGH, NC
Cherry R|2026 Chevrolet Equinox
Confirmed Sales Customer
9/26/2026
Everything went well.
JOSH JOHNSON
9/27/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
RALEIGH, NC
Jacquelyn S|2026 Chevrolet Trax
Confirmed Sales Customer
9/28/2026
I was blown away with the professionalism of the employees and the care and concern they showed me while helping me pick out and purchase my new car!
NICK MARZOLLA
9/30/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
FUQUAY VARINA, NC
SHERRY N|2026 Chevrolet Colorado
Confirmed Sales Customer
8/11/2026
Josh Johnson was incredible to deal with, from the moment we walked onto the lot he was so personable and professional. Everyone else was wonderful too, the managers and finance office personnel were so easy to deal with and all had great personalities. We will be glad to visit John Hiester again in the future.
JOSH JOHNSON
8/12/2026
From the showroom to the service bay, we strive for excellence across our entire dealership. Thank you so much for recognizing our hard work and taking the time to drop us this awesome review!
WILLOW SPRING, NC
DARRIN V|2026 Chevrolet Colorado
Confirmed Sales Customer
8/14/2026
Easy and quick
CHRISTOPHER SMITH
8/16/2026
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
FAYETTEVILLE, NC
Barbara A|2022 Chevrolet Spark
Confirmed Service Customer
8/17/2026
Always friendly and helpful
Olivia Express
8/19/2026
Thank you for your feedback! We are glad to hear that our staff was able to help you. We appreciate having such dedicated team members on board. If you have any more comments or need further assistance, feel free to reach out!
ANGIER, NC
Janette F|2024 Chevrolet Equinox
Confirmed Service Customer
8/24/2026
I sat for 1 1/2 hours waiting to see if my flat tire could be repaired or I needed to purchase a new tire. I had to go out to the service desk to ask about my car. I received no updates during the time I waited. When I asked about my vehicle the service attendant went and checked. She brought my bill out to me. Apparently my vehicle had been done for awhile. It was parked in the lot and they were working on two other vehicles already. I have always been in and out when I come for my oil change and tire rotations This was the first time I was disappointed
Olivia Express
8/26/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
GARNER, NC
Franklin L|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/5/2026
The team at Hiester was great to work with and find me a great deal. Highly recommended and will be back in the future!
ABDELATY SALEH
10/6/2026
Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
FUQUAY VARINA, NC
Jan-Arndt P|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
9/22/2026
The primary objective was achieved, my oil got changed. The vehicle inspection report flagged several items as red but nobody explained to me why. The oil used was not tge one I expected. The checkin experience was moderate due to cramped quarters.
Olivia Express
9/29/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
RALEIGH, NC
James H|2017 Chevrolet Traverse
Confirmed Service Customer
9/22/2026
Every aspect of the visit was convenient and pleasant. Service advisor explained the problem with my vehicle and the cause. Everyone was extremely helpful, especially Mr. Micheal Jackson.
Amari Cruz
9/23/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
ANGIER, NC
John M|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
9/22/2026
Fast and friendly service
AMARI EXPRESS
9/23/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!
RALEIGH, NC
Roger A|2021 Chevrolet Traverse
Confirmed Service Customer
10/1/2026
I love this dealership
Olivia Express
10/3/2026
Your trust in our team is the highest compliment we could receive. Thank you for taking the time to share your experience with the community. Please reach out whenever we can be of service.
LILLINGTON, NC
JAMES T|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
8/1/2026
It was professional experience. I was in and out after previously communicating with the dealership after my vehicle preferences.
ANDREW CARRUTH
8/3/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
FAYETTEVILLE, NC
PHILIP G|2026 Chevrolet Traverse
Confirmed Sales Customer
8/20/2026
Your team is very knowledgeable and helpful and provides the answers to all questions. 1 to 10 = all the way to the top, 10 Thank you
NICK MARZOLLA
8/21/2026
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
FUQUAY VARINA, NC
KRIS M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
8/21/2026
Andrew was great to work with.
ANDREW CARRUTH
8/23/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
FUQUAY VARINA, NC
Mark B|2016 Chevrolet Malibu
Confirmed Service Customer
8/29/2026
It was easy to set up the appointment and the prices for oil change and tire rotation was reasonable. I had taken it to the dealer because I wanted a knowledgeable person to check it over. They found a leaking seal, so I am bringing it back to get that fixed.
Olivia Express
8/30/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
FUQUAY-VARINA, NC
James M|2025 Chevrolet Colorado
Confirmed Service Customer
8/29/2026
CAITLYNN was absolutely amazing 👍 👍 she helped me with everything and I couldn't be happier service is always the best .
CAITLYNN ENNIS
8/30/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
ANGIER, NC
William E|2020 Buick Envision
Confirmed Service Customer
8/7/2026
Excellent service
Olivia Express
8/8/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
RALEIGH, NC
Raymond J|2025 Chevrolet Equinox
Confirmed Service Customer
8/14/2026
Friendly, on time schedule. Was in and out in about 40 minutes. Oil change and tire rotation.
Olivia Express
8/16/2026
We appreciate your review and are happy to hear you enjoyed your experience with us. Thanks for choosing our dealership!
FUQUAY VARINA, NC
Scott D|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
8/14/2026
The at home oil change / tire rotation service is absolutely amazing. On time, quick, and excellent customer service.
MACKENZIE LESTER
8/16/2026
We strive to ensure that all our clients have a relaxed and worry-free experience with us! If there's anything else you require, don't hesitate to reach out via phone or visit us. Wishing you a fantastic day!
WILLOW SPRING, NC
STEVEN B|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
8/17/2026
Jimmy was great to work with it and made the deal happen for me
JIMMY FERGUSON
8/19/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
ANGIER, NC
James C|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
9/29/2026
I was greeted on arrival by a pleasant service rep. During the service, I was kept up to date. It was over before I thought it would be, and I was back on the road. Well Done!
Ann Adams
9/30/2026
Hello, thank you for sharing your positive experience. If you're ever in need of more help, please let us know!
WILLOW SPRING, NC
Gonzalo J|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/29/2026
Amazing customer service :)
Olivia Express
9/30/2026
Thank you for your feedback! We appreciate your support and hope to see you again soon.
WILLOW SPRING, NC